Lesson 4 – Lift off or Abort Mission

1. Lesson 4 – Lift off or Abort Mission • Our emotional responses to situations can help us know when there is a problem that needs to be addressed • If we ignore our emotions and are unaware of a conflict, the conflict can escalate. • If we hold our emotions inside, they can simmer • We can create conflict by exploding or taking our emotions out on someone else

2. Lesson 4 – Lift off or Abort Mission • We can create conflict by exploding or taking our emotions out on someone else • Anger is one emotion that can indicate a conflict exists and can escalate that conflict and potentially lead to violence

3. Anger Management

4. Anger Management • Step 1 – Know What Triggers Your Anger • Anger is elicited, or triggered, by many different kinds of events, situations and thoughts • What makes one person angry may not make someone else angry • Each of us has our own se to triggers for our anger and these may change depending on the circumstances

5. Anger Management • Step 2 – Recognize your anger • Each of us responds, physiologically, to our emotions including anger • What makes one person angry may not make someone else angry • Each of us has our own set of triggers for our anger and these may change depending on the circumstances

6. Anger Management • Step 3- Choose to do something to cool off – • People who act impulsively when they are angry often get verbally or physically aggressive or they withdraw • People who get verbally or physically aggressive may hurt themselves or others • People who withdraw often stay angry • Take time to cool off and deal with the emotion and the situation as constructively as possible

7. Anger Management • Signs that someone may have a problem with anger • A person angry frequently • A person stays angry for a long time – hours or days • A person plots retaliation • A person becomes physically aggressive • A person allows anger to ruin a relationship • A person takes out anger on someone or something not involved in the conflict • A person frequently feels as though he or she is treated unjustly or unfairly

8. Anger Management • Benefits of Listening - • Lowers intensity of emotion • Promotes thinking about the conflict in a way that might lead to resolving it • Provides another person’s perspective • Promote thinking about possible solutions

9. Anger Management • Being a Good Listener Includes – • Give the speaker his or her full attention • Stops what he or she is doing • Looks at the speaker • Asks questions to clarify what the speaker is sharing • Restates what the speaker says to be sure he or she understands