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Enhance your understanding of benefit plans and their impact on quality of life in this informative field training. Learn to effectively communicate benefits and ensure accuracy using available resources. Discover your role in benefit statistics and improve benefits communication strategies.
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Benefits Field Training • Knowing the Benefit Plans is important but only part of the job • Believing in the benefit plans is important – understanding the plans is vital. • Realize how the benefit plans can impact a person’s quality of life • Realize that most employees don’t understand benefits and depend on “guidance” (never give advice!) • Accuracy is important • Use available resources • Internet, intranet, policy letters etc. • You are the face that employee’s associate with for benefits – make sure its positive and credible. 2
Benefits Field Training Statistics • What’s right with the picture on the next slide? • What’s wrong with the picture on the next slide? • How do you play a role in these statistics? • While it may not always be the case, the statistics at your command can be reflective of the job of the Benefits team in your office. • Some benefits are more difficult to communicate • LTC, FSA • What are some ways you communicate benefits? 3
