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Users’ Perspectives of Next Generation Library Catalogs

Explore the evolution of library catalogs, user perspectives, and the transition to Next Generation Catalogs (NGC) with innovative features like relevance ranking and Web 2.0 functionalities. Discover examples of NGCs and the benefits they offer for a more efficient search experience.

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Users’ Perspectives of Next Generation Library Catalogs

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  1. Users’ Perspectives of Next Generation Library Catalogs Kevin Ho Catherine Kwok June 25, 2008HKUST Library

  2. Outline • Part I • Perceptions of Library & OPAC • How Bad Is OPAC? • What is a Next Generation Catalog? • Demo on a commercial NGC • Part II • Demo on HKUST Scriblio • What Do We Think? • Other Desirable Features • Q & A HKUST Library – Scriblio Workshop 2008

  3. For many years …… • The Library Catalog: • Is the primary means of locating library’s collections. • Display the holdings of the library. • Over the last decades, the catalog’s functions have • evolved a lot. Now, catalogs also act as an access • mechanism to resources beyond the library. HKUST Library – Scriblio Workshop 2008

  4. Perceptions of Library & OPAC • In 2005, OCLC conducted a study and found: • 89% of college students uses search engine. Only 1 % use library website to begin information search. • Use the library less and more time spent on Internet. • Search engines fit users’ lifestyle better than physical or • online libraries. • 90% of study respondents are with search engines. • Search satisfaction has a strong correlation with the • quality & quantity of information returned in search • process. HKUST Library – Scriblio Workshop 2008

  5. How Bad Is OPAC?

  6. The OPAC Sucks Recorded by: the anAACRonisms the OPAC sucks, that's all i gotta say i'm getting bad results. don't act like it's my fault the OPAC sucks, a sad calamitylike it's stuck in 8 million b.c. the OPAC sucks so bad that it's a crime what does it want from me?i'm stumbling blindly the OPAC sucks, people are confusedit runs amok, committing its abuse the OPAC sucks, that's all i gotta say ... (Lyrics and music: Brian Smith) (http://www.youtube.com/watch?v=tJD-safYEb0) you’re outta luck if you can’t spell “Hemingway” the title that I seek is buried very deep the law is broken “save the reader’s time” years and years and years ago, computers replaced cards how come find what I want is still so goddamn hard?

  7. So What’re the Problems? • Made for librarians, not patrons. • Best for “known-item” searching , not topic searching. • No relevance ranking. • Most catalog search results are simply ranked last-in/first-out. • No cutting edge features (e.g. Blog, Wikis & RSS feeds) • Too much text and Boolean-based • More… HKUST Library – Scriblio Workshop 2008

  8. What is a Next Generation Catalog?

  9. Characteristics of NGCs • A Next Generation Catalog (NGC) should: • Provide simple search interface • Relevance ranking • Drill down through a large result list • Include Web 2.0 functionalities • Eye-catching & Feature-rich environment HKUST Library – Scriblio Workshop 2008

  10. Examples of Next Generation Catalogs • Aquabrowser – University of Chicago • Encore – Michigan State, Kentucky University • Endeca – NCSU, McMaster University, Phoenix Public Library • Evergreen – University of Prince Edward Island. [open source] • ExLibris Primo – Université du Québec • Koha – Northeast Kansas Library [open source] • OCLC Worldcat Local – University of Washington • Polaris Library System – Dallas Public Library • Scriblio – HKUST, Plymouth State University [open source] HKUST Library – Scriblio Workshop 2008

  11. Demo on Phoenix Public Library Catalog

  12. Web 2.0 Library OCLC Next Generation Catalog E-books Hong Kong University of Science & Technology Workshop Innovative Electronic Resources Encore Search WebBridge Collections System Collection Highlights HKALL My Library Catalog Account ISBN Author Description & Reviews e-Journals OCLC Worldcat Ranking Scriblio CJK HKUST E-Theses Course Reserve Alumni Special Collections RSS Feeds Feedback Cataloguing Ask a Librarian Information Resources Microfilm Wi-Fi Acquisition Tag Clouds Google Bibliographic Records Marc Blogging Experimental Static vs Dynamic Access Services Keyword Faceted Browsing Subject Headings Institutional Repository DSS Boolean & Truncation Access Points Guides to Resources Collections e-Resources Periodicals Reference Call Number Beta Unicode Users’ Perspective HKUST Library June 2008 Customization

  13. Demo on HKUST Scriblio http://catalog.ust.hk

  14. Main Scriblio Features • Search • Google-like search box • Support Unicode • Search all record contents • Results • Clustering of results into facets • Relevance ranking • 25 records per page, customizable • Maximum retrieval of 1,000 records HKUST Library – Scriblio Workshop 2008

  15. Main Scriblio Features • A Record is made up of both static + dynamic content: • Static (pre-loaded) Bib info, Amazon book cover & descriptions, tags, • related items • Dynamic (real-time) • Holdings, library links, Google Books+Preview HKUST Library – Scriblio Workshop 2008

  16. Static vs Dynamic Content HKUST Library – Scriblio Workshop 2008

  17. Web 2.0 Features • Users comments & RSS feeds • Tag clouds: mouse over for no. of hits • Search suggestion • Did you mean? vs No entries found • More like this  Related items • Forward search: WB, HKALL, Worldcat, Google Scholar • Link to Amazon summary, book covers & Google Books HKUST Library – Scriblio Workshop 2008

  18. What Do We Think?

  19. This is So Cool • Simple, intuitive • Google-like search box • No more Boolean, no more search forms • Visually more attractive, large-font tag clouds • Discover by serendipity, just click here & there • Some Web 2.0 integration • Permalinks of comments, full records HKUST Library – Scriblio Workshop 2008

  20. Other Desirable Features

  21. Search • Optional advanced search: author, title, call • number for finding known items • Search suggestions sometimes fail • Federated search with subscription resources • Narrow search vs Expand search HKUST Library – Scriblio Workshop 2008

  22. Known Item Search Comes up 24th HKUST Library – Scriblio Workshop 2008

  23. McMasterUniversity Michigan State University HKUST Library – Scriblio Workshop 2008

  24. … Display • Allows some degree of customization, show/hide • Options for sorting results: relevance, title, date, • circulation frequency • More visual cues • Fat vs slim brief records • Better navigation aids: next, previous, back HKUST Library – Scriblio Workshop 2008

  25. Phoenix Public Library HKUST Library – Scriblio Workshop 2008

  26. Fat vs Slim HKUST Library – Scriblio Workshop 2008

  27. … Facets & Search Bar • Add language as browsable facets • Link to Reserve mode • Add Scriblio link on browser’s instant search bar HKUST Library – Scriblio Workshop 2008

  28. … More Enriched Content • Link to review sites for feature films HKUST Library – Scriblio Workshop 2008

  29. … More Personalized Functions • Record searches, folders, user tagging, sharing • [ Mystuff in Ask.com, Worldcat, LibraryThing ] • One login to perform all personalized functions • RSS feeders and social bookmarking HKUST Library – Scriblio Workshop 2008

  30. HKUST Library – Scriblio Workshop 2008

  31. HKUST Library – Scriblio Workshop 2008

  32. HKUST Library – Scriblio Workshop 2008

  33. Visit Our DEL.CIO.US Bookmarks http://del.icio.us/ust_ngc Blogs, articles, presentations HKUST Library – Scriblio Workshop 2008

  34. Thank You Q & A

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