It Can Happen to us Stephen Lloyd

1. It Can Happen to usStephen Lloyd

2. Presentation Overview • About Enbridge • Marshall Response Overview • Actions & Learning's • Enterprise Exercise • First Responder Education

3. ABOUT Enbridge • Operate world’s longest liquids pipeline system and Canada’s largest natural gas distribution company • Interest in 50,000 miles of pipelines • Delivers 2 million barrels/day crude and liquid petroleum • Delivering over 50% of crude oil needs to Great Lakes refineries • Connected to Cushing & Gulf • Handles 5 billion cubic ft/day of natural gas • Employs 6,000 people • Wind development capacity of 270 megawatts • The “Lakehead System” is the crude oil/NGL pipeline in the Great Lakes area • Line 5 (Wisc. to Sarnia through Upper Peninsula) built in 1953 • Line 6B (Griffith to Sarnia) built in 1969

4. Marshall Response Overview • 20,084 bbls of crude oil released on July 26, 2010 • Spill was on land but entered nearby waterways • 8,033 bbls entered Talmadge creek • 2 miles Talmadge Creek • 38 miles Kalamazoo River • Flood conditions at time of release • Over 2000 people at peak of clean up • 31 Responding agencies

5. Incident Location

6. Unified Command

7. Division A & B – Source Area and Talmadge Creek (08/12)

8. Division A – Waste Storage Area & Talmadge Creek

9. Division C – Confluence of Talmadge Creek and Kalamazoo River (08/02)

10. Division C– Kalamazoo River (07/29)

11. THEN: Division C – Island F and Lily Pads (08/14)

12. Division C– Staging Area (09/19)

13. Division E – Morrow Lake Delta (10/08)

15. Division D – Gabion Baskets – Deployment (08/24)

16. Division D – Gabion Baskets (10/08)

17. Division E – Gabion Baskets Removed Panel

18. Division C – Aeration North Side Upstream of Ceresco Dam (10/10)

19. Aeration in Division E – MP 26.25 (09/20)

20. Division C – Upstream Ceresco Dam (10/08)

21. Division C – Dewatering Containment Area (10/08)

22. Division C – DECON (10/08)

23. Decon Facility

24. Source Area Restoration – (09/24)

25. Talmadge Creek Restoration - (9/24)

26. Talmadge Creek - Late October

27. NOW: Division B – Talmadge Creek Habitat Stumps (10/15)

28. THEN: Division C– Coconut Mat at MP 11.75 (09/20)

29. NOW: Ceresco Dam without Pond (10/22)

30. Wildlife Centre – News Conference (07/28)

31. Wildlife Centre Aviary – (9/06)

32. Turtle Rehabilitation

33. Wildlife Centre – Turtle Care Area

34. EPA ‘Final Report ‘ (11/26)

35. Legacy Site

36. Kalamazoo River Response • Take full responsibility for the incident, “We will do whatever it takes to make it right” Pat Daniel CEO • Met the EPA’s deadline for clean up of: • Source Area – Aug 27; Talmadge Creek & River – Sept 27; Submerged Oil Oct 31

37. Actions and Learning's • The world of Emergency Management and our Industry….has changed • Organizations are focused • Preparedness is key • Industry is connecting more than ever • Crisis Management • Resources • Are we ready? • What does good / great look like?

38. Actions and Learning's • Ability to ramp up • Internal Support Groups • External Support (consultants) • Training, organizational readiness • Worst case planning scenarios • Records Management

39. What has Enbridge done? • ER Internal Organization • ER Capability Assessment • ER Equipment enhancement • ICS Training • ICS Support • Enterprise support E3RT • First Responder Education

40. Emergency Response Department

41. ER Capability Assessment Items covered in the Review include: • Hazards surveys and emergency planning hazards assessments • Emergency response organization (ERO) • Offsite response interfaces • Categorization and classification of operational emergencies • Notifications and communications • Consequence assessment • Protective actions • Emergency medical support • Emergency public information • Emergency facilities and equipment • Termination and recovery • Program administration, including emergency plans • Performance assurance activities and emergency readiness assurance plans, including feedback and improvement • Training and drills • Development and conduct of exercises

42. Emergency Response Equipment • Currently complementing existing equipment resources by an incremental spend of approx 50 million dollars across our system. • Items include, not limited to: • Boom • Skimmers • Tiger Dams • Boats • Trailers • Rig Mats • Bladders • Much more!

43. Real-time tracking of response resources Built-in requisition / procurement process Ability to track and project incident costs and claims liabilities ICS forms easily populated Response plan integration Documentation of significant events Security badging enabled Incident Action Plan (IAP) Tool

44. ICS Training and Support There has been an increased focus on the training and awareness around ICS, initiatives include: • ICS • Provided to our response teams across LP. The training courses currently offered include: • ICS 100/200 • ICS 300 • Exercise Design • Environmental Unit Lead Training. • Future training will include: Section-specific and Role-specific training, ICS 320 and IAP software User training.

45. Tiered Response Model Establish Roster/Roles for Regional Response Teams to Enterprise-Wide Response Team to manage all types of incident responses

46. ICS Organization

47. E3RT Model • Response Organization with depth and talent that is scalable to needs and size of incident • Positions recruited from existing staff and trained as appropriate • 90+ people, Enterprise-wide • Enterprise-Wide functional exercise and training regularly

48. E3RT ICS Response Drill • 2 Days (1 day of training, 1 day of exercise) • 106 participants • Regulators and Stakeholders - 9 • TRG support staff – 21 • Full JIC was exercised • 2 media briefings • 1 full IAP produced

49. E3RT ICS Response Drill (Day 1)

50. E3RT ICS Response Drill (Day 2)