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The expectations and perceived usefulness to a future secure “net-health” portal for patients with chronic diseases. Trude Buøy. Introduction. Health care is changing Patient as active participant Government focus on technology The patient in the centre. The ”net-health” portal.
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The expectations and perceivedusefulness to a future secure “net-health” portal for patients with chronic diseases Trude Buøy
Introduction • Health care is changing • Patient as active participant • Government focus on technology • The patient in the centre
The ”net-health” portal Health services Welfare authorities User Family/friends Local authoroties
Individual centered • Bidirectional communication • Relevant and accurate information • Access for relevant parties
The research study • Spring of 2006 • Questionnaire • Administered at medical offices • Mainly chronic patients
Results 4: Expected use • Correlation between perceived usefulness and expected use • Use: most of the services once or twice a year
Discussion of the results • Participants perceived most of the services to be very important • Use of the services should be seen in relation with contact with physician • Major part of the respondants would use the solution
Design recommendation • Based on the needs and requirements of the users • Fundamental services should be available for everybody • Additional services can be added based on need
Conclusion • Patients want electronic communication with their health care system • The patients needs and requests should be considered in the design of solutions • The solution should be accessible anywhere anytime