V-DEFINE Global Info SERVICES

1. V-DEFINEGlobal Info SERVICES Outsourcing BPO Company & Recruitment Solution Provider [Human Resource. Manpower]

2. Our Verticals of expertise our: • International & Domestic Call Centers [ITES KPO/Bops]. • Banking & Finance Sectors. • Insurance Sectors. • Retail Industries. • Auditing & Consulting Firms. • Professional Services. • Real Estate. • Automotive. And many more…………..

3. Profile: • V- Define global Info Services provides end to end solutions to over 100+ customers in across 3 continents, spanning a range of verticals. • The Company provides Operations Outsourcing (BPO) solutions for a variety of industry verticals including Banking, Asset Management, Wealth Management, Retail and Telecom business. • These solutions and services include end to end Customer support, Marketing etc. • The Company's Global Delivery Model provides for the best resources to be drawn from its vast talent pool across the globe to offer optimal solutions. • The Company integrates its services to create customized solutions to allow you to undertake technology-based business transformation that allows reorganization in line with today's dynamic digital business environment to their Customers.

4. Profile: V- Define global Info Services is a professionally managed focused on meeting the requirements of the specialized industry across a wide spectrum of services. V- Define global Info Services specializes in a variety of staffing solutions And Operations Outsourcing (BPO) solutions from the entry level to the Top management. Our Services ensure that the Business acumen in different verticals – Data Management, healthcare, financial analysis & customer care..

5. Our Mission

6. Our Management • Dynamic, Visionary • Dynamically growing BPO Company having its office in Mumbai, India. The company has a very strong technical background, with a vast pool of skilled manpower

7. 1. International & Domestic Call Center [ITES KPO/BPO’s] Our Clients

8. 2. Banking & Financial Sectors. Our Clients

9. 3. Insurance Sectors. Our Clients

10. 4. Retail Industries. Our Clients

11. 5. Auditing & Consulting Firms. Our Clients

12. 6. Professional Services. Our Clients

13. 8. Real Estate. Our Clients

14. 9. Automotive Our Clients

15. Work Process We have a streamlined and systematic process for selection of candidates. To begin with, we have a large and continuously expanding database covering a wide spectrum of industries at various functional levels. We have fully computerized search procedures, to ensure optimum utilization of available data. The next step is to meet the candidate, speak to him/her and analyze the suitability of the candidate for a particular job, based on a set of parameters which include technical skills, personality, communication and presentation skills, career orientation, commitment to job, analytical abilities, responsibility and maturity levels, ambition, motivation, integrity and loyalty. If necessary we also advertise in leading publications and opt for head hunting if required. We specialize in sourcing niche requirements. We assure our clients of in-depth research, confidentially and thorough verification of track records in such placements.

16. Our Aim We focus on providing our clients with ‘selectable’ candidates, after completing all the necessary groundwork, to save time and render cost-effective and efficient services. Our Modus Operandi / Core strength is our well trained / experienced staff who are specialized in talent hunt i.e. identifying and sourcing candidates from the exact companies in India who are engaged in similar business related to our clients. This way we not only save time but also help our clients recruit suitable staff in short time. We can guarantee our performance by having a compensatory clause in our contract if the sourcing is not up to your expectation or within the specified time period.

17. Our Team V-Define Placement Services prides itself in building a team of recruitment professionals who have established a global reputation for excellence. Our recruitment specialists have been successfully providing quality placements in multiple markets and industries for quiet some time. As a result driven organization, our team thrives on gathering deep domain knowledge in the client’s business, in-depth search into the proficiencies and skill sets that would enable our clients to be successful and achieving the ‘Right Fit’ between the client and the candidate.

18. Power and utilities. • Multiple back-up options (UPS, Generator etc) enable us to run the facility even when regular power supply is interrupted. 24 hours generator fuel available on site

19. LAN equipment and desktops • All IT equipment functions through multiple levels of UPS. Servers are redundant across CPU, storage and power supply.

20. Capacity • Capacity in excess of 200 seats – working 24/7, 365 days a year (effectively 500 seats) on a 3000 sq ft operating area.

21. Technical – Data Security • Background of the employee is validated before they join. • Employee bound by confidentiality agreement • Processes on the floor are islanded • No removable drive on the work-stations • Limited access to Internet on the floor • Physical checks of the employee are done during the entry and exit • Regular awareness sessions on the importance of ‘Data Security and Confidentiality according to Data Protection Act.

22. Contact Details: Business Development Managers: Mr. Manish Ramanand - +91 9833538885 Board Line Number: +91 22 22922252 Address: 119-120, Shree Shila Trade Center, Opposite Sandeep Hotel, Kandivali [East], Mumbai 400 101. Visit us on: www.v-defineplacement.in Email us on: Manish99123@gmail.com