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International Seminar organised by the Hospitality & Food Section - G.W.U. 11 th June 2007. HR Development in the Tourism Industry. Presented by Karl Grech Industry Human Resource Development Malta Tourism Authority. Industry HR Development Malta Tourism Authority. Introduction
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International Seminar organised by the Hospitality & Food Section - G.W.U.11th June 2007 HR Development in the Tourism Industry Presented by Karl Grech Industry Human Resource Development Malta Tourism Authority
Industry HR DevelopmentMalta Tourism Authority • Introduction • Aims & Objectives – DVD Feature • National Training Initiatives – DVD Feature • HR Challenges for the Tourism Industry • Conclusion & question time
Industry HR DevelopmentMalta Tourism Authority • Aims & Objectives • National Training Initiatives DVD Feature
HR Challenges for the Tourism Industry MTAC and MTA are working to develop a long-term holistic human resource development plan for the tourism industry. Long-Term objective (target 2012) is to have a strong, well regulated and profitable tourism industry, staffed by competent and motivated personnel; confident and secure within their choice of career.
HR Challenges for the Tourism Industry cont… Main HR challenges to be addressed (Source UNWTO Report 2006) • The labour shortages • The declining service standards • The perceived change in the attitude of the public towards employment within the sector
Industry HR DevelopmentMalta Tourism Authority Thank You Karl Grech karl.grech@visitmalta.com