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Becoming the Excellent Leader Your Staff Needs

Becoming the Excellent Leader Your Staff Needs. Agenda What staff want Great leadership simplified Clear purpose and focus Trust, delegation, job expectations Leading others (candidness and courage) Personal Plan of Action. What DO staff want?.

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Becoming the Excellent Leader Your Staff Needs

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  1. Becoming the Excellent Leader Your Staff Needs

  2. Agenda • What staff want • Great leadership simplified • Clear purpose and focus • Trust, delegation, job expectations • Leading others (candidness and courage) • Personal Plan of Action

  3. What DO staff want? Purpose - a chance to make a difference Goals Responsibilities Autonomy Flexibility Attention Opportunity to create/be innovative Open-mindedness Transparency Compensation Inc. Magazine 8/2010 Job-Interest Alignment Manager Quality Coworker Quality People Management Respect Collegial Work Environment Forbes, 12/2011 Appreciation Respect Trust Individual Growth Good Boss Compatible Co-workers Compatible Culture A sense of Purpose HR Daily Advisor 1. "good fit" in the organization 2. clear about their job 3. managers’ support and roadblock removal 4. feel valued 5. be part of something inspiring allthingsworkplace.com • Tell me my role, what to do, the rules of the game • Discipline my coworker who is out of line • Get me excited (company, product, job) • Praise me • Don’t frustrate me (no temper, consistency & follow-through) • Give me some autonomy • Be decisive; take action, stick with it • (with staff and direction) • Harvard Business Review

  4. Great leadership defined (What “our staff” want) • Be the Right Example • Trustworthy (do what you say) • Self-aware & self-managed Self Leadership People Leadership Organizational Leadership • Serve People • Develop Team • Create Autonomy Operational Leadership • Set the Direction • Vision & Purpose • Strategic distinction • Great Execution • Organize and Do (low frustration) • Trust and delegate, follow through Adapted from Great Leadership by Antony Bell

  5. Clear purpose and focus Organizational Leadership: Provide Direction Clear Purpose How to Behave Where We are Headed: How to Get There http://www.youtube.com/watch?v=fMOlfsR7SMQ

  6. Clear purpose and focus What? WHY? How? Purpose Core Values Key Strategies

  7. Clear purpose and focus Core values are… How • how we “show up” every day • a guide for decisions

  8. Values Your most basic guiding principles Self-sufficiency Compassion Creativity • morality & ethics • what you value most • fundamental principles and tenets what is important in both business and life • philosophy of business and of life Fulfillment drive your action and decision-making Competence Achievement Family Wealth Respect Perfection Hard Work Honesty Responsibility

  9. Values of the business Defines your personality or culture Provides a basis for… Setting expectations for behavior Hiring right Making staff changes

  10. Key Strategies: your basic business plan • Answers these questions: • What creates business success for us? • What differentiates us from our competitors? • Who is our target customer? • How do we add value? • Tells your staff “what” to do • Who to serve • What to do to add value or create distinction • What are the priorities for action • (Also, what not to do)

  11. Great Execution • Organize and Do (low frustration) • Delegate!(follow through) Self Leadership People Leadership Organizational Leadership Operational Leadership One frustration of your staff? Why isn’t this solved? What will you do to make sure this gets solved?

  12. Great Execution • Organize and Do (low frustration) • Delegate!(follow through) 1 THING to create greater success for your shop 1 THING you could delegate To whom can you delegate this?

  13. People Leadership What is it that people want? Organizational Leadership Operational Leadership • Tell me my role, what to do, the rules of the game • Give me great coworkers • Get me excited (company, product, job) • Praise me • Don’t frustrate me (consistency, follow-through, ) • Give me some autonomy • Be decisive; take action, stick with it • Harvard Business Review

  14. Give me great coworkers • Praise me • Give me some autonomy What is necessary in order to

  15. Be the Right Example • Trustworthy (do what you say) • Hear feedback and make changes • Self-aware & self-managed • With your partner… • what have others told you • or • what you know about yourself Self Leadership People Leadership Organizational Leadership Operational Leadership Regarding • I always do what I say (without prompting) • When I hear feedback, I welcome it and make changes • I am aware of my strengths/weaknesses, and I manage my triggers

  16. Self Assessment: My area of strength is__________________________ My area of weakness is_________________________ The one thing my staff wants from me that I’m not doing or providing is __________________________ The one thing (action) I will do to provide this is______________________________

  17. Questions?

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