1 / 9

Beginners, Experts and Intermediates

Beginners, Experts and Intermediates. Cooper 3. Topics. Optimize for Intermediates What Beginners Need Getting Beginners on Board What Experts Need What Perpetual Intermediates Need Questions & Discussion. Optimize for Intermediates. Programmers are experts in their programs

lucia
Download Presentation

Beginners, Experts and Intermediates

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Beginners, Experts and Intermediates Cooper 3 William H. Bowers – whb108@psu.edu

  2. Topics • Optimize for Intermediates • What Beginners Need • Getting Beginners on Board • What Experts Need • What Perpetual Intermediates Need • Questions & Discussion William H. Bowers – whb108@psu.edu

  3. Optimize for Intermediates • Programmers are experts in their programs • Design tends to cover every possibility • Sales, marketing and management views William H. Bowers – whb108@psu.edu

  4. Optimize for Intermediates • Three goals • Rapidly get beginners into intermediate status • Avoid putting obstacles to becoming experts • Keep perpetual intermediates happy William H. Bowers – whb108@psu.edu

  5. What Beginners Need • Beginner hood is not an objective • A rite of passage for everyone • Users are both intelligent and busy • Helps to understand cause and effect William H. Bowers – whb108@psu.edu

  6. Getting Beginners on Board • Ensure software reflects mental model • Relate objects and actions • Do not fix help into the interface • Online help is generally poor • Require overviews or guided tours • Menu design is critical William H. Bowers – whb108@psu.edu

  7. What Experts Need • Experts have a great influence on others • Esoteric features • Rapid access to features • Powerful features William H. Bowers – whb108@psu.edu

  8. What Perpetual Intermediates Need • Access to tools • ToolTips • Reference materials William H. Bowers – whb108@psu.edu

  9. Questions & Discussion William H. Bowers – whb108@psu.edu

More Related