User Experience with a Government Focus: What the Intelligence Analyst Needs

4. User Experience with a Government Focus: What the Intelligence Analyst Needs Erik M. Schwartz, Director, Product Management March 22, 2007

6. Government Challenges • The gap between the amount of content and the time it takes to process is growing geometrically. • Government Analysts need a tool to automate the tagging, filtering, organization, and reuse of content from a variety of sources. • Data sources are heterogeneous • Repositories • File Types • Multi-Lingual • Security is paramount • Decision makers need finished intelligence as quickly as possible

7. Apply Known Contexts to similar keywords • Search Terms: “Ronald Reagan”

8. Apply Known Contexts to similar keywords • Search Terms: “Ronald Reagan”  US Politician

9. Apply Known Contexts to similar keywords • Search Terms: “Ronald Reagan”  Actor

10. Apply Known Contexts to similar keywords • Search Terms: “Ronald Reagan”  Airport

11. Apply Known Contexts to similar keywords • Search Terms: “Ronald Reagan”  Military

12. Research - Analysis Workflow • Internet Content • Databases • Document Management • File Systems • Metadata • XML • Indexing • Semantic Tagging • Profiling • Asynchronous Queries • Language Processing • Categorization • Geographic Tagging • Entity Extraction • Alerts • Collaboration Tools • Analyst Workspace • Search • Summarization • Fielded Search • Dynamic Facets • Visualization

13. Trends in Enterprise Architecture Portals / Apps Tools Portals / Apps Tools Web Services Analysis & Services Data Infrastructure Semantic Analysis is seen as critical element of the Analysis Layer

14. Complementary views on Semantics The Semantic Web “I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.” Tim Berners-Lee Convera’s View People will always need computers to help them semantically understand and make use of the vast sea of information that humans create in the language that humans communicate in.

15. World Wide Web Technology Trends

16. Structure: Semantic Network • Organizes natural language expressions • Frequently visualized in graph form • Synonym-oriented • Can represent large number of ontological relations • Does not have same strict construction/logical consistency requirements as most ontologies

17. Taxonomies: Extending Semantic Networks • Hierarchical organization of semantic networks • Two Types • Organize data: using high level buckets • Categorize data: contain semantic networks at each node

18. latched Taxonomy – Categorization • Politics • Politician • Senator John Kerry • President George W. Bush • Ralph Nader • Election • Campaign • Presidential Campaign • Candidate • Presidential Election • Political Parties • Democrat • Republican • Green Party • Libertarian • Political Status • Incumbent • President-elect • Nominee • Research • Poll • Opinion Poll • AP Poll • CNN/USA Today Poll • Coaches’ Poll • Survey AP Poll: Bush, Kerry tied in presidential race, Nader at 6 percent WILL LESTER, Associated Press Writer Thursday, March 4, 2004 (03-04) 23:46 PST WASHINGTON (AP) -- John Kerry and President Bush are starting the general election campaign tied, according to an Associated Press poll, while independent Ralph Nader is drawing enough support to make Democrats squirm. The Republican incumbent had 46 percent support, Democrat Kerry had 45 percent and Nader, the 2000 Green Party candidate who entered the race last month, was at 6 percent in the survey conducted for the AP by Ipsos-Public Affairs. AP Poll: Bush, Kerry tied in presidentialrace, Nader at 6 percent WILL LESTER, Associated Press Writer Thursday, March 4, 2004 (03-04) 23:46 PST WASHINGTON (AP) -- JohnKerry and PresidentBush are starting the general electioncampaign tied, according to an AssociatedPresspoll, while independent RalphNader is drawing enough support to make Democrats squirm. The Republicanincumbent had 46 percent support, DemocratKerry had 45 percent and Nader, the 2000 GreenPartycandidate who entered the race last month, was at 6 percent in the survey conducted for the AP by Ipsos-Public Affairs.

19. Entity – Extraction • Entity Extraction takes tokens and associates them with known categories • People • Places • Organizations • Locations • Dates • Money • Units of Measurement • E-mail Addresses • Should also be able to identify and extract abstract concepts defined in the ontology.

20. Disambiguation : Which To Latch? John Adams/Philip Glass: Violin Concertos Robert McDuffie/Houston Symphony/ Christoph Eschenbach (Telarc CD-80494) This superbly produced, performed, and recorded disc puts these two contemporaryconcertos together for the first time, and McDuffie and the orchestra attack both pieces for all they are worth. To these ears, the Glass comes off as the more convincing and entertaining piece of music, with an especially affecting slow movement. Yes, some of the repetitions in the first movement are a bit too much; however, this is overall a fun piece to listen to, and the overall ... Thomas Jefferson expected that Abigail Adams would read his letters to John, and similarly John Adams would have expected Mercy Otis Warren to have shared her letter with her husband, James, a political leader in Massachusetts. Such correspondence was one aspect of the eighteenth-century republic of letters, the public sphere of discussion about social, political, and learned questions that occurred independently of the narrow limits of the family as well as of the overview of the state John Adams scored his second goal 1:23 into overtime as the Toronto-St. Michael's Majors defeated the Kingston Frontenacs 5-4 on Friday night. Adams' 12th goal of the season beat Frontenacs goalie Dayne Davis, who finished with 46 saves. Cal Clutterbuck, Colin Power and Tyler Haskins also had goals for the Majors (13-20-4-2). Resolution: Entity (dynamic) Resolution: President Politics Resolution: Composer Music Elections First Ladies Politicians Musicians Composition Abigail Adams Presidents Composers Concerto John Adams Thomas Jefferson Philip Glass John Adams

21. Facets and classification • Facet = A type or class of documents • Provides contextual grouping across topics or domains: What is this document about? • Ontology can define many facet types: • Roles/Perspectives: conflict, scandal, reviews… • Common areas of interest: health, shopping, education… • Genre of sources: encyclopedias, yellow pages, how-to documentation… • Editorial/Filtering: flag specific content features

22. News History Tactics Message Traffic The Faceting Subsystem: Overview Query End Indexing Triggering [Query:] Al Qaeda Classification

23. How does all this help? Search for: ira Benefit: Government Agencies are quickly connected to the information that they need when they need it.

24. Questions?