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Virginia’s Statewide TOC and ATMS Contract

Virginia’s Statewide TOC and ATMS Contract. Kenneth King, Jr., P.E. Regional Operations Director Southwest Region. The Everyday Story of Operations. Virginia. VDOT’s Operations Program. Core to VDOT’s mission Traffic Engineering & Operations Central Office Divisions

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Virginia’s Statewide TOC and ATMS Contract

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  1. Virginia’s Statewide TOC and ATMS Contract Kenneth King, Jr., P.E. Regional Operations Director Southwest Region

  2. The Everyday Story of Operations

  3. Virginia

  4. VDOT’s Operations Program • Core to VDOT’s mission • Traffic Engineering & Operations • Central Office Divisions • Five Regional Offices • Customer focused • Maximize system reliability • Maintain access • Planned and real-time execution • Situational awareness • Information sharing

  5. VDOT’s Statewide Operations ProgramTOC Components • Five Regions and TOCs • Northern (Fairfax) • Eastern (VA Beach) • Central (Richmond) • Northwest (Staunton) • Southwest (Salem) Transportation Operations Center Cameras Advanced Transportation Management System (ATMS) • Hardware • Software • Communications Equipment Message Signs Portable Message Signs Weather Stations Shoulder/Lane Control Traffic Detectors Ramp Meters HOV Gates Overheight Detection Highway Advisory Radio (HAR)

  6. VDOT’s Statewide Operations Program Operations Statistics • System Mileage • Interstate – 1,120 • Primary – 7,996 • Secondary - 48,809 • 7 Tunnels • 11 Moveable Bridges • 3 Ferries • Over 2,700 field devices • Over 338 miles of VDOT fiber • 50 SSP patrol routes covering 503 miles of Interstate • 30 routes/250 miles are 24/7 • 4th Generation Statewide 511 Program • Phone, Web, Mobile App • Sponsorship/Revenue Generation

  7. Current State Overview • Two Advanced Traffic Management Systems • Separate system for handling incidents/weather events • VDOT had 11 contracts for SSP, TOC Control Room Floor, ITS Maintenance and ATMS services • Different requirements and performance measures • Only Staunton and Salem shared contracts together • Only 2 TOC’s interoperable, Staunton and Salem • No statewide contract to implement new technology/innovations • Tools and technology work well, but not cohesive • Mix of state employees and contractors providing services, but not uniformly

  8. Major Project Objectives • Leading industry partner for statewide consistency of services • Select strong, innovative, experienced, and financially stable industry partners • Contracting flexibility for new innovations, new deployment and initiatives (technology & service) • Foster SWAM/DBE involvement

  9. Project Scope and Approach • 6 Major Service Categories: • Safety Service Patrol • TOC Floor Operations • ITS Field Maintenance • Statewide ATMS Solution &Tech Support • Program Management and Governance • General Support Services • CompetitiveNegotiation Procurement • Contract - 6 year term with three, 2 year renewals • July 1, 2013 to June 30, 2019 • Performance Based Contract

  10. Procurement Process • Major Milestones • RFI January 2012 – Advertisement July 10, 2012 • Proposals from 4 Offerors on Nov 14, 2012 • Extensive selection process based on criteria in RFP • Included: Oral Presentations, Site Visits, Negotiations, Demonstrations, Reference Checks and Financial capacity reviews • Selected Serco • Developed a custom contract to clarify contract terms, manage risk, and facilitate contract administration • Transition services over 180 days

  11. Proposed Innovations • Innovations • Interoperability among centers • Modernize technology on road and software • Establish statewide processto review and implement new technologies/innovations. • Enhanced SSP and Severe Incident Response Vehicles for quick clearance • Network Operations Center to improve device availability • Improve monitoring and communications to public • Statewide Training Academy for TOC staff • Real-time monitoring & operation of arterials - traffic signals

  12. Staffing • Program Management and Governance • Program Oversight at Statewide Level • Day to day management and execution at Regional Level • VDOT and Contractor Point of Contact • Statewide Level • VDOT Statewide TOC and ATMS Program Manager • SERCO Statewide Program Manager • Regional Level • VDOT Regional Traffic Operations Manager (RTOM) • SERCO Regional Project Manager

  13. Diverse Governance Committee Strategic Thought Leadership Statewide Team Statewide Team Statewide Team Statewide Team

  14. Contract Cost and Major Terms • Contract Cost (initial 6 years) - $355.8 M • VDOT - $19.8 M over 6 yrs • Payment and Performance Bond • Exit Escrow • Technology Escrow • Federally eligible and full oversight by FHWA • Performance measures with tiered disincentives to maintain optimal performance • - Response time for SSP, VMS, 511 entry, ITS maintenance .

  15. Procurement Lessons Learned • Executive Level Support needed • Hire full-time Project Manager with staff • Relieve Procurement Team from day-to-day assignments • Involve legal counsel early • Obtain procurement consultant support • Exit planning is critical • Provide ample time for negotiations • Off-site negotiations facility with sufficient working space • Improve communications - those not directly involved • Do we need all these deliverables? • Document management and control .

  16. Status • Contract Standup • Contract began effective July 1, 2013 • Held key leadership retreat June 3/4 • Established statewide transition team • Status of Serco Deliverables • 60 of 62 deliverables submitted on-time • VDOT approved 59 of 62 deliverables (3 under review) • Serco established key PMO and Regional leadership • Serco established a strong partnership with VDOT leadership • VDOT and Serco jointly developed business processes

  17. Status • Contract Standup • Significant staffing changes for VDOT, Incumbents and Serco • Substantial document development and management • VDOT continues to evolve statewide approach • Serco has assumed Operational responsibilities in Staunton, NOVA, Salem, & Hampton Roads. Richmond final transition is scheduled for December 7th. • Contract scope/scale allows Serco to standup dedicated PMO office, near VDOT Offices

  18. Operations Performance Measures • Measures • Travel Time Reliability Index • Annual Hours of Delay • Incident Duration • HOV Performance

  19. Operations Performance Measures

  20. Kenneth H. King, Jr., P.E. Southwest Region Operations Director ken.king@vdot.virginia.gov

  21. Active Traffic Management (ATM)in Virginia Kenneth H. King, Jr., P.E. Southwest Region Operations Director

  22. ATM Precursors in Virginia Woodrow Wilson Bridge Work Zone Variable Speed Limits Hampton Roads Bridge-Tunnel Variable Speed Limits I-66 and I-264 Hard Shoulder Running

  23. Application of ATM to I-66 Corridor • Project Scope • District of Columbia (Exit 74) to Gainesville (US-29) • 34 mile corridor with diverse needs and characteristics including suburban, urban, bidirectional peaks, transit, HOV, and ride sharing • Assortment of ATM treatments in a two-stage design-build process

  24. ATM Display Concept Example with HOV Lane and Shoulder Running Example with HOV Lane, No Shoulder Running Between ½ mile to 1 mile spacing (1 Kilometer to 1.5 Kilometer)

  25. I-66 ATM Procurement & Schedule Eight teams submitted Statement of Qualifications (Dec 2011) Short listed three teams, released Design-Build RFP (April 2012) Project awarded to Transcore (January 2013) Contract award: $34M; Original estimate: $32M Scope Validation & Design underway, break ground May 2013 ATM full Start-Up: Early 2015 (interim deliverables include ramp metering and additional CCTV/DMS) Additional info available at: www.virginiadot.org 26

  26. Active Traffic & Safety Management System • Primary goal: Improve safety of travel along Fancy Gap Mountain • Secondary goal: Increase operational efficiency of travel along the corridor

  27. I-77 at Fancy Gap Mountain

  28. Active Traffic & Safety Management System Significant Incidents Fancy Gap on November 16, 2010 75 vehicles, 2 fatalities, 16 injuries Foggy conditions

  29. Active Traffic & Safety Management System • Most recent crash on I-77 Fancy Gap Mountain: • Easter Sunday 2013, 1:00 pm • 3 fatalities, 25 injuries • 17 separate accidents • 95 vehicles

  30. Active Traffic & Safety Management System • Proposed Countermeasures • Variable Speed Limit (VSL) Signs • Dynamic Message Signs (DMS) • Closed-circuit TV (CCTV) Cameras • Visibility Detection Systems (VDS) • Entry Control Gates • Additional Pavement Markings and Markers

  31. Active Traffic & Safety Management System

  32. Active Traffic & Safety Management System

  33. Active Traffic & Safety Management System • Next Steps Toward Implementation on I-77 • Complete System Requirements and High-Level Design • Complete System Verification and Validation Plan • Completed 30% Design with Special Provisions • RFP Released for Design-Build Contract September 2013 • Bids received November 2013 • Projected December Award

  34. Active Traffic Management (ATM)in Virginia Kenneth H. King, Jr., P.E. Southwest Region Operations Director

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