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David Lindstedt ( lindstedt.1@osu )

Enterprise Continuity Management Program Program Overview to the BCP Advisory Board 01/15/09. David Lindstedt ( lindstedt.1@osu.edu ). Agenda. Continuity Plan Status and Objectives: 2008 2009 Beyond… LDRPS 10 Migration Annual “Reflections” BCP Federation Questions?.

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David Lindstedt ( lindstedt.1@osu )

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  1. Enterprise Continuity Management Program Program Overview to the BCP Advisory Board 01/15/09 David Lindstedt (lindstedt.1@osu.edu)

  2. Agenda • Continuity Plan Status and Objectives: • 2008 • 2009 • Beyond… • LDRPS 10 Migration • Annual “Reflections” • BCP Federation • Questions?

  3. Continuity Plan Status and Objectives 2008 FEMA-Led University-Wide Tabletop Exercise

  4. New ECMP Team Member! • Matt Baldwin, CBPC • Over six years BCP experience with Nationwide and Chase • Wealth of expertise with business continuity, IT DR, and strategic direction

  5. OSU Plans in LDRPS (194 new in 2008)

  6. Active Work Group Status

  7. 4-Year Non-Academic Rollout Schedule

  8. Partnerships and Collaboration • Planning Partners • B&F = Gabrielle Reissland • County Extension Offices (88) = Aletha Reshan • OAA = TBD (Q1 09?) • Business Resilience Group (BRG) • Emergency and preparedness reps from across the university and medical center • Shared resources, information, expertise, and lessons learned • Enterprise-wide coordination • (2009 = Virtual EOC software customization and administration)

  9. Flow of Incident Response Emergency Response (Fire Dept., Public Safety, EHS, Others) University Emergency Operations Center (EOC) if needed (University Leadership) ACTION (+ Owner) Evacuation / Shelter-in-Place (All Affected) Business Continuity (Individual Units / Departments) Time Comprehensive Emergency Management Plan (Emergency Management Coordinator) Continuity Plans (Individual Units / Departments) Federal, State, Local, and OSU Guidelines Building Emergency Action Plan [formerly EOEP] (EHS) Guiding Document

  10. LDRPS 10 Migration

  11. L10 Conversion and Upgrade • Requirement = Migrate from the LDRPS 9.1 platform to the redesigned 10 platform by December 2008 • 954 plans and 849 users from 10 universities successfully migrated • Go Live = 07/21/08 • On time and on budget!!

  12. Advantages of New L10 System • New look and feel (takes “old” users some getting used to) • “Tighter” navigation • 100% customized plan navigator steps • Spell check!! • Better enterprise-level reporting capabilities

  13. New Dependency Mapping Capabilities(will take time to build, implement, and report)

  14. OSU L10 User Support Web Site and Training Videos

  15. Annual “Reflections” 2008 OHR Cross-Departmental Integrated Tabletop Exercise

  16. Vision • The ECM Program will: • Serve as industry experts • Collaborate with all “university resilience” entities • Partner with all areas to: • Complete an SEM and BCP plan • Review and update the plans every six months • Exercise all plans annually • Provide leadership in the Central Ohio community

  17. Our Efforts are Having a Positive Effect! • Anecdotal Evidence: • Tunnel fire • Those who had plans… • …and those who did not. • Wind storm

  18. What We’ve Done Well • Flexible schedules and nimble response • Templates, cheat sheets, and “quick start” guides • Train-the-trainer (and early adopter) • Leader in Higher Ed • Publications and presentations • Many accomplishments (see handout)

  19. Concerns for 2009 • Participation (170 cancelled workgroup sessions in 2007 and 2008) • Bringing completed areas back for six-month updates and annual exercises • Bringing on the Schools and academic areas • Synthesizing and prioritizing processes and functions across silos

  20. Recommendations from the BCP Steering Committee to CIO Starkoff • Charge a member (existing or new) of the University Emergency Operations Center (EOC) to address continuity management concerns • Encourage OSU Senior Leadership to “strengthen and promote” the university’s commitment to continuity planning • Encourage Vice Presidents’ review and involvement • Establish the Enterprise Continuity Management program as an OSU “Office” • Hire a 4th FTE for the Enterprise Continuity Management program • Encourage Board of Trustees members to inquire about continuity plans • Coordinate with the OSUMC

  21. BCP Federation 2008 Student Health Center Tabletop Exercise

  22. Reminder of Objectives • Share costs (determined by percent of institution’s total operating budget) • LDRPS software annual license • LDRPS administration (mostly = OSU ECM Program staff) • Share best practices • Quarterly conferences • Annual “summits” • Note: Renegotiation of MOU = July, 2009

  23. BCP Federation • Program underway: • CSU • MU (dropping out of BCP Fed) • OU • WSU • Program starting: • UA • Program pending: • NEOUCOM • UT • YSU • Shawnee State University • Ohio Board of Regents • OSU continues to provide support for all institutions: • Regular SOR data imports (employees, vendors, etc.) • Customizations • LDRPS v10 expertise • General leadership • Top issues: • Funding • July ’09 renewal of MOU

  24. Questions and Discussion 2008 RecSports Tabletop Exercise

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