CRA Overview ReadySanDiego Business Alliance February 25, 2010

1. CRA Overview ReadySanDiego Business Alliance February 25, 2010

2. California Resiliency Alliance • Business Executives for National Security (BENS) created 7 regional public-private partnerships to improve homeland security and natural disaster response (“All hazards”) • 20 states want partnerships • CRA is New 501(c)3 Non-Profit • Formerly BENS Bay Area Partnership • www.CAresiliency.org • Need: Difficulty in Implementing and Maintaining All-Hazards Partnerships • Facilitate Local Partnerships • Share best practices and lessons • Link into mutual aid network • State Government and Associations • CalEMA, CDPH, CalVolunteers, SCSA, BTH, Seismic Commission/CEA • Engage industry associations • Elevate Visibility to Business Leaders Statewide

3. BENS-CRA focus Public-Private Partnership Role Commerce Partnerships Continuity Planning Businesses sell products and services to government Businesses and government partner to fill important gaps Businesses secure and prepare their employees and assets

4. Examples of Partnership Initiatives

5. Agenda • Cross-Sector Coordination • Business and Utility Operations Center (BUOC) • Bay Area EOC Private Sector Liaisons • Bay Area 2010 Priorities • Reinforce Bay Area EOC Liaisons and BUOC • Mobilize private sector resources • Key Success Factors

6. Post-Katrina Lessons: Business Response Task Force • Nearly 100 Companies Interviewed • Private sector must be systematically integrated into the nation’s response to disasters. Government cannot respond alone. • Government and business know intuitively that they need to work together during crisis, but how to do so does not come without effort on both sides. • Key Recommendations • Institutionalize private sector EOC collaboration in states, urban areas, FEMA • Modernize logistics processes and improve government emergency-purchasing protocols

7. Golden Guardian’06: Coordination • How Does the Private Sector “Plug In”? • Business continuity executives from 30 companies at 7 EOCs • Private sector liaison in EOC • Communicate information to/from private sector • Situational Awareness: Need for Accurate and Timely Infrastructure Information for Employee Safety and Business Continuity • Access and coordinate private sector resources • Food/water, supplies, facilities, trucks, technology, etc. • Need for liaisons at multiple EOCs • Operational Areas (county): information and resource provision/permission • Coastal Region EOC (REOC): infrastructure info and resource deployment • State Operations Center (SOC): resource procurement

8. Golden Guardian ’06: Resources • What Resources Can Your Business Provide? • Highest public sector priority: Must be two-way relationship • Need to educate EOCs/agencies on what each industry sector can offer • Critical infrastructure continuity • Need access to affected areas • “Tell us what you need and where to deliver it” • Most companies willing to provide: • Parking lots/warehouses for staging areas • Transportation, distribution, or supply chain capabilities • Communications equipment • Skilled volunteers

9. Business & Utilities Operations Center (BUOC) Business Networks (BARCfirst, CRA-BENS, BRMA, ACP) Private Sector Liaison Private Sector Liaisons Bay Area EOC Liaison Network Federal Agencies State Agencies State Operations Center (SOC) Companies w/Statewide Operations EventRequire-ments Coastal Region (REOC) Companies with Concentrated Operations 6 County (Operational Area) EOCs Local Business Organizations County Agencies and City EOCs

10. Wildfires Oct. 07 • Largest Evacuation in State History • Over 500,000 evacuated • 20,000 in 45 shelters • Private Sector Liaison Activation • State Operations Center (SOC): Calif. Grocers Assoc. and BENS • Southern Region EOC (REOC) & FEMA JFO: HSAC-BENS • Coordinated Private Resources • Bottled water (>300k bottles), food, clothing, cots (30k) • Primarily in-kind donations “Your work during the fires staffing OES’ State Operations Center provided a critical information link and ensured delivery of necessary resources to disaster victims in a timely manner. ” • - CA OES Director Henry Renteria

11. What is the BUOC? • Business and Utility Operations Center • Within the State Operations Center (“SOC”) • Create and maintain efficient and coordinated private sector interaction during emergenciesstatewide • Upon CalEMA request, pre‑designated representatives to the SOC and/or the affected Region’s Emergency Operations Center (“REOC”) • Charter Partners: CUEA, CGA and BENS-CRA • CalEMA MOU Partners: Wal-Mart, Home Depot, Lowe’s, Target

12. BUOC Role • BUOC - Operational Linkage with Private Sector • Primary Functions During Activations • Provide situational awareness information to private sector • Access private sector resources for specific needs • Facilitate deployment of private sector resources • Facilitate critical infrastructure restoration and economic recovery • Supplement, Not Replace Logistics/Procurement • BUOC fills gaps with large volume, in-kind donations • Not meant to replace existing structures

13. CA Good Samaritan Law • Good Samaritan Protection for Businesses and Non-Profits • AB2796 (Nava) signed by Governor September 2008 • CalEMA Web Registration of Businesses and Non-Profits • Donor Must Reasonably Determine • Compliance with federal and state safety and licensing regulations • Goods not altered or misbranded; medicine unopened • Resources provided to victims at no cost and no expectation of reimbursement • Protection from Civil Liability for Death, Injury, Illness or Other Damage • Declared state of war, state of emergency, or state of local emergency • Includes facilities used as dispensaries • Exercises covered as “emergency medical services training program” S1799.100

14. EOC Liaisons Group Webpage • Post Documents and Links • CalEMA BUOC guidelines • Liaison description • County liaison guidelines • After-action reports (Silver Sentinel, Iowa floods) • Good Samaritan law AB2796 • Online ICS 100, 200 • Discussion Forum • Situation reports • Collaborate on improvements • EOC training schedules www.CAresiliency.org/group/eocliasions

15. Agenda • Cross-Sector Coordination • Business and Utility Operations Center (BUOC) • Bay Area EOC Private Sector Liaisons • Bay Area 2010 Priorities • Reinforce Bay Area EOC Liaisons and BUOC • Mobilize private sector resources • Key Success Factors

16. 2010: Bay Area EOC Liaisons and BUOC • County (Operational Areas): • GG 2010 (SF, San Mateo) • Build Relationships with EOCs • Periodic liaison team meetings with assigned EOC • Liaison Training • Track Resource Requests • Emergency resource registry • Alternate Communications • BUOC (CalEMA SOC/REOC): • Golden Guardian 2010 (May 18-19) • Resource Procedures • Donations management • Transition to procurement • Identify ‘Typical’ Resource Needs • Link with CBOs • Build REOC Teams • Integrate EPAW • Calif. emergency functions • Alternate Communications • Recovery

17. Sample Resources Tool: Aidmatrix • Supplements EOC info tool • Easy-to-use Web database for donations management • NGOs and state enter resource requests, then donors click on requests • 37 states, including California • FEMA National Donations Management Network • Aidmatrix Foundation (www.aidmatrix.org)

18. Emergency Resource Registry • Secure Web database of pre-identified resources that businesses can make available to emergency management officials, on a voluntary basis • Resources include: • Equipment (trucks, vans, telecom, laptops, etc.) • Facilities (warehouse, cafeteria, etc.) • Liability protection via AB2796 registration with CalEMA • Leverages Aidmatrix work on the Missouri Emergency Resource Registry (MERR)

19. Agenda • Cross-Sector Coordination • Business and Utility Operations Center (BUOC) • Bay Area EOC Private Sector Liaisons • Bay Area 2010 Priorities • Reinforce Bay Area EOC Liaisons and BUOC • Mobilize private sector resources • Key Success Factors

20. Why the Partnership Works • Institutionalize Relationships • Prioritize initiatives • Set achievable milestones • Joint exercises to test • Build trust • Company Participation • Implementation teams • Broad Engagement • “All Hazards” • Leading companies across industry silos • Technology, finance, retail, biotech, energy, etc. • Inclusive of other organizations and initiatives • Minimize duplication of effort

21. What’s the Business Case? • Corporate Citizenship and “Continuity of Community” • Protect your most important asset – your workforce • Facilitate economic resiliency • Business Link to Government EOCs • Improved situational awareness enables better decisions • Facilitate movement of resources to where they’re needed • “Bridge the Silos”: Collaboration Leads to Trust • Working relationships build trust between public and private sectors • Collective voice and access to key agencies • Pooling Private Sector Resources • Organizing ahead of time saves time and facilitates recovery • Joint Exercises • Improve your business continuity plans

22. Thank You! www.CAresiliency.org Peter Ohtaki, Executive Director POhtaki@CAresiliency.org (650) 328-0300 Tel (415) 200-7967 Cell