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Safe Internet Use. Mark Wheatley CSI Onsite 952-928-1788 mark@csionsite.com. About Us. In business for over 15 years Purpose & Values driven Member in good standing with:. Safe Internet Use. What can we do to stay ahead? What to watch out for What is a URL?
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Safe Internet Use Mark Wheatley CSI Onsite 952-928-1788 mark@csionsite.com
About Us • In business for over 15 years • Purpose & Values driven • Member in good standing with:
Safe Internet Use • What can we do to stay ahead? • What to watch out for • What is a URL? • What is Phishing / Spoofing? • Threat Evolution - Malware • Good Practice - 5 rules (CSI Onsite Style)
What to watch out for • URLs – Uniform Resource Locator • URL is the address to visit a web site • Domain name translates to an IP address • Can be masked to appear as something different than actual address • Web browser ignores the @ symbol in address • Besides the http://, look for the first “/” • Words to the left of that slash, is actual domain name
What to watch out for • Hyperlinks, URLs and Redirects • Easy to spoof • Underlying address may be different than visible link • Domain names that are close to actual • www.micosoft.com • www.verify-microsoft.com • ww.mircosoft.com • Examples
Examples • Fake Link • Look for the first “/” after http://
What to watch out for • Phishing • Get you to click on link/s with malicious or fraudulent intent • Potential for identity theft • Fake emails from company with whom you do business • PayPal / EBay fraud • Fake charities • Urgent wording • Fake links with legitimate appearance http://office.microsoft.com/en-us/outlook/HA011400021033.aspx
Examples • Link is the same as actual, but hoping you’ll only look at first or second line. • Look for the “/”. … viewvideopatch.com/
What to watch out for • Email Spoofing • Email appearing to be from someone other than the actual sender • Spamming technique • Creates concern for recipient • Could be sent from infected computer • Open relays • Many ISPs requiring outbound e-mail authentication to keep infected computers from relaying email
Examples • Spoofed Sender • Link that is close to actual • Clicked on link • Looked identical to PayPal site • All links were correct • Except one
Examples Received: from blackbed by server1.0traffic.com with local (Exim 4.69) (envelope-from <blackbed@server1.0traffic.com>) id 1S55eO-0007wH-Bd for sales@csionsite.com; Tue, 06 Mar 2012 20:26:47 -0500 To: sales@csionsite.com Subject: Your package is available for pickup From: "FedEx Support" <information@fedex.com>
Threat Evolution • What is Malware? • Short for Malicious Software • Disrupt computer operation, gather information or exploit system or data, without consent • Hostile, intrusive or annoying software • Delivered to system via: • Email attachment • Web site re-direct • Infected system, flash drive, software install
Examples • Virus Attachment
Threat Evolution • Can look like legitimate software • Hold your system ransom • Lock system down so even skilled technicians may choose to reload computer operating system, or restore from backup rather than try to find or un-do changes • Capture credit card information, leading to identity theft
Examples • Looks legit and has feel of a Windows app • Could make changes to system with AV software installed • Entire window, one big “install me now” button • Shield in corner looks just like Windows Update • All BAD!
Threat Evolution • Malicious intent – take down company web presence • Organized crime • Fraud • Financial gain • 1% of 1million emails = 10,000 • X $40 = a lot of money to be had….
What can we do to stay ahead • Education, education, education • Software can’t always protect you • Be suspicious of Internet content • Operate computer with lesser privileges • Watch for drive-by downloads, or piggy-backing • Verify the software you do install, is legitimate and has good intentions • Email settings / spam filters • Create regular backups and system restore points
5 Basic Rules • Keep your antivirus software installed and definitions up to date • Careful where you browse… • Be careful when opening emails from people you do AND don’t know • Microsoft does not typically send updates or patches via email and neither do most software manufacturers • Check your hyperlinks and URLs before clicking
Questions Email: mark@csionsite.com paul@csionsite.com john@csionsite.com dan@csionsite.com mail@csionsite.com Or Call: 952-928-1788