IMART OFFICE CONSULTANTS PLOT 64517 FAIRGROUNDS OFFICE PARK SECOND FLOOR UNIT 87 TEL; +2673980387

1. IMART OFFICE CONSULTANTS PLOT 64517 FAIRGROUNDS OFFICE PARK SECOND FLOOR UNIT 87TEL; +2673980387 Cell:+26771449328 Email:info@imartofficeconsultants.com/info@imartvirtumobillab.co.za • www.imartofficeconsultants.com • www.imartoffices.com • http://partners.carbonite.com/imartofficeconsultants(our backup shop)

2. ABOUT US • Imart Office Consultants is a Botswana Company that is privately owned and operated by its founders • IOC specialises in web, mobile and Telecommunications applications development and leveraged services • Upgrade of legacy solutions • Hosted solutions • Business Continuity, Cloud Computing, Virtualisation and Optimisation • Telco VAS • MSP COMPANY OVERVIEW

3. A BRIEF OVERVIEW OF OUR BOUQUET SOLUTIONS • iOC is an office support company. And in the three years that we have been in operation we have developed solutions and products and streamlined them to meet international standards. That was not enough for us- we developed partnerships with leading solutions providers across all our areas of expertise and solution provisioning. THE SOLUTIONS

4. CUSTOMER RELATIONS MANAGEMENT • Imart has several s CRM solutions that are deployed based on a needs assessment. We have the following as crm solutions that we have worked with,developed and tested. • Vienna Advantage CRM. Vienna Advantage is our primary product. We are developer partners(http://www.viennaadvantage.com/index.php/developers-partners.html) • Salesforce/pardot. We are force1 developer partners and have a special relationship with pardot and sales force. 3. InfusionSoft: We are infusion soft developer partners and currently working on integrating twilio to IS to give voice functionality to IS. ENTERPRISE RESOURCE PLANNING SOFTWARE As is the case with CRMs we have several ERP solutions to offer: 1.Vienna Advantage 2.Oodo 3.Netsuite(status confirmation pending) 4.SAP developers 5.Compiere OEM(status pending awaiting approval) We are not resellers or distributors. We are developers, systems integrators and solution providers to all ERPs/CRM solutions we offer. This means that we have the official right to scale a software to the user needs.Also the software development risk is seriously reduced since we are providing tried and tested technologies What is so special about our offering?

5. AFTESALES SUPPORT AND COMPLAINTS MANAGEMENT There is always a need for a call in by distraught union members. E.g. A death in the family and an enquiry on funeral cover. A problem at work and union help is needed urgently. What ever the reason for the call union members may be in need of help but seriously cash challenged to do a meaningful call-in or incur huge expenses to procure help. iOC can design cost effective communications solutions. • Hosted call center through our 3CX partnership • Hosted PABX • Smshubbing. A member can sms the word “help” to union headquarters and immediately receive a call. In most cases the after sales service is a very crucial part of service delivery.Complaints need to be handled professionally, consistently and efficiently. Our interwoven services and products enable us to offer a flexible, robust and scalable service.This ensures that your complaints are processed securely and efficiently. Business processes automation is easily achieved by adding additional modules or creating a hybrid solution from existing components.e.g combining the vienna advantage document management system with the zoho project management and reports. KEY BENEFITS: • Streamlined handling process • Root cause analysis of the complaint ensures improved service and problem resolution • Complaints tracking

6. DOCUMENT MANAGEMENT SYSTEM Our DMS solution allows: • Create documents using templates • Link to erp/crm • Email documents etc This offers workflow automation and document security allowing audit trails,encrypted documents on file system,automatic and manual documenting routing,business process modeling with customised windows,update records etc 1.Our Vienna advantage has a robust document management system. 2.Prodata document management system (iOC is a technical partner to prodata sa www.prodata.co.za) Whatever solution we deploy depends on the obtaining situation on the ground

7. IMART CLOUD SERVICES and unified communications • Hosted microsoft dynamics • Hosted microsoft Exchange • Hosted sharepoint • Hosted lync • Webhosting • Intranet/extranet development These solutions can be tailored to meet your needs COLLABORATION SOLUTIONS • Audio conferencing • Web conferencing • Video conferencing • Unified communications • Client services • Cloud collaboration platforms • Virtual events This is where the next generation and best in breed solutions are devised by our team Again we will call on our international partnership.we have Arkaddin[An NTT (a fortune 500 company)subsidiary as our technical partner and solutions partner for unified communications

8. IMARTBACKUP • ImartArchive Professional Get iOC comprehensive backup application for backing up Virtual Machines, Databases and Email applications.  Making use of the most wanted modules, rapid backup expectations are met with ease. In fact, imartArchive Professional is one of the fastest backup applications equipped with all speed optimising technologies, including multi-threading, In-File Delta, fast indexing, small files optimisation, unwanted file exclusion filter, and more.We also offer a 100% successful restore service • Key Features: • Continuous Data Protection• Flexible backup schedules• Auto-restart missed backup job• Password protection• 256-bit encryption• One time restore multiple versions• Proxy server support• Multiple backup sets• Open file backup • imartArchive Lite Although imartArchive Lite is designed for desktop and laptop users, it comes equipped with many great proprietary backup features such as multi-thread backup, Continuous Data Protection, In-File Delta incremental backup, 256-bit encryption, flexible backup schedules per backup set, open-file backup to fulfil your desktop and laptop backup. We guarantee 100% restorability of the backed up data as backup data’s integrity will be ensured by our regular CRC integrity checking on the backup server side. It’s the easiest Desktop Backup Application to use. • Key Features: • Continuous Data Protection• Daily backup schedule• Auto-restart missed backup job• Password protection• 256-bit encryption• One time restore multiple versions• Proxy server support• Multiple backup sets• Open file backup• Multi-threading• Flexible retention policy

9. Cloud Migration Services • CLOUD MIGRATION SERVICES OVERVIEW • Cloud Migrations Services from Imart connect are designed to bridge the gap for customers migrating to the cloud. Many organizations want to go “cloud” but often struggle with the lack of resources to get there. Our specialized Imart connect Cloud Migration Team follows proven best practices to ensure customer environments are relocated safely and efficiently to the Imart connect Cloud. Coupling the Imart connect cloud with expert migration services ensures a successful deployment and guarantees customer satisfaction. • CLOUD MIGRATION SERVICES BENEFITS • Imart connect Provides Customers with a Predictable Path to the Cloud • Quickly and easily migrate systems to the cloud • Leverage the skills and experience of dedicated migration specialists • Experience little or no downtime during migration • Remain in control of cutover • Shorten time to implementation • Easy-to-understand packages at fixed-prices • Imart connect CLOUD MIGRATION PACKAGES • Server Migration Packages • Full Server Migration File Server Migration Print Server Migration AD Server Setup and Promotion Full image level migration of your servers to the Imart connect Cloud. Lean on Imart connect to move your data and permissions from existing environments and to the Imart connect Virtual Infrastructure. Enagage Imart connect to install printer drivers and ensure proper printing throughout your environment. Cleanly add additional Active Directory systems to your domain. Imart connect will ensure proper replication and configuration. • Other Migration Packages • Email Migration Enterprise Desktop Build Migrate from your existing email to evolved exchange-a hosted exchange service with a 99.999% upate and built-in email defense. Work with an Imart connect engineer to install your applications in the ImartOffice: Virtual Desktop Environment

10. ONLINE REPUTATION MANAGEMENT • Smarter Public Relations Maximize the reach and relevance of earned media coverage, while developing stronger media relations to deliver measurable business results. Imart Office Consultants PR solutions help public relations and marketing communications professionals build brands and drive growth by effectively engaging media influencers. Built on the Imart Office Consultants online intelligence platform, our PR solutions combine superior global media monitoring and analytics with better-targeted media outreach.  From planning to execution to analysis, Imart Office Consultants PR solutions help you get better results from your PR campaigns. • Online Media Monitoring Capture the news that impacts your business and improve your company's image in the global press and social media with online media monitoring. Imart Office Consultants’s PR solutions help you understand what people are saying about your company and your industry. Keep track of your competitors’ activities. Monitor breaking news and identify opportunities to boost the impact of your communications. In our increasingly connected world, it is critical to stay well informed of events affecting your business. Imart Office Consultants online media monitoring PR solutions enable a daily review of more than 190,000 global online news sources and millions of social media sites . Create more effective PR strategies and campaigns by staying on top of the news. • This is one of the darlings in our product list. We live at a time of unprecedented information thoroughput for example 90% of the data in the world has been created in the past two years.Some of this data is about your organisation. • We offer: • Smarter Public Relations • Online Media Media Monitoring • PR Campaign Strategy • Media Relations • Reputation Management • Reputation Management Support your reputation management program with PR solutions that identify compliments and criticisms in the news and social media. Evaluate key themes to determine your best response. Identify opinion leaders who can support your brand. Develop targeted plans to mitigate risk and correct misinformation. Use sentiment analysis to monitor changes in your reputation. Imart Office Consultants PR solutions help you improve your reputation management programs, so you can better defend and enhance brand equity.

11. WHERE IT ALL HAPPENS We have access to 4 datacenters in South Africa in all the metropolitan places, Gauteng, Bloemfontein,Durban and Capetown. Our negotiations with dimensiondata are at very advanced stages

12. MOBILE DEVICE MANAGEMENT We have partnered with AIRWatch a VMWARE company (which is also our virtualisation partner) to provide: Workspace management Mobile device management Mobile browsing management Laptop management

13. INVENTORIED SERVICES • We have partnerships with leading device makers and can use our partnership with: • HTC(developer partners) • Blackberry • Lenovo(Retail partners) • DELL(solution partners) • Motorola(software vendors,developers) • HP solution partners • Sprint telecoms • Aelex Electronics-UK • CISCO • CITRIX • SANDISK(memory cards,usb and general storage on devices and servers) To procure cellphones, laptops,desktops directly for your clientele. We can also provide Industrial size printing/copiers (kyocera and ricoh).Some of these services are through the many partnerships and relationships we have built.

14. WHAT IS IN IT FOR OUR PARTNER • Seamless operations • Data security and data management • Increased revenues • Enhanced operations • Save money on a localised solution • Technical expertise and support • Skills transfer and training • Best Practices and alignment with international markets

15. Microsoft services • We are microsoft channel partners and considering that support for microsoft windows server 2003 is coming to an end on the 14 July 2015 if your organisation is using it we can help with migration from this legacy software.

16. IN CLOSING • We spent three years relationship building and aligning products to markets. It is difficult to sum it all up here. Some of products on offer we are legally bound not to disclose them unless to an existing or buying customer. • Here is a list of some of our partners whose solutions we offer as OEM, and systems integrators: http://www.prodata.co.za : This company also is responsible for skills transfer in double take and unitrends www.cipherwave.co.za http://www.starwindsoftware.com http://www.krollontrack.co.uk/ http://www.n-able.com (we strongly advice your CIO to visit this site to see what we are doing)

17. A MESSAGE FROM DELL TO IMART

18. A CLIP FROM MOTOROLA PARTNER PAGE