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The Development of a Clinical Approach to Supervision

The Development of a Clinical Approach to Supervision . Ingrid Hauth Hamilton CAS Sheila Sammon McMaster University School of Social Work. The Course. Emerged from a university / community advisory group Motivated by a commitment to social justice and community support

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The Development of a Clinical Approach to Supervision

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  1. The Development of a Clinical Approach to Supervision Ingrid Hauth Hamilton CAS Sheila Sammon McMaster University School of Social Work

  2. The Course • Emerged from a university / community advisory group • Motivated by a commitment to social justice and community support • Resulted from consultations with workers, supervisors and directors of service

  3. Course Objectives • develop a strengths based perspective in supervision • develop supervisory techniques that encourage worker self confidence, analytical skills and ‘clinical’ practice • create a supervisory relationship that facilitates critical thinking, reflection and problem solving • address diversity and social justice in child welfare

  4. Critical Thinking

  5. Lessons Learned • The value of reflection • The value of talking to and planning with other supervisors • Appreciation for a course not training • Value of small group discussion • Value of role play and exercises

  6. More Lessons Learned • Supervisors/managers want to read yet have so little time to do so • The challenge of taking the time to think critically • It is difficult to implement a change in supervision given the day to day pressures • It is difficult to implement a change in supervision when caseloads and volume paper work remain high • The importance of support and change efforts on the part of senior management/directors

  7. Research Results • Qualitative Study • Focus Groups of Course Participants • Four Children’s Aid Societies

  8. POSSIBILITIES Influencing organizational change “…we have formulated a clinical supervision ... committee …we’re using the same, applying the same techniques and things that we learned to all staff, non social work staff too”.

  9. POSSIBILITIES Enhanced supervisory practices • Encouraging workers to think critically • Diversity discussions • Emotional processing “I don’t want to be micro managing people any more”

  10. POSSIBILITIES Group supervision “ we’ve tried to make the meetings different and tried to, as you were saying, get through the administrative stuff more quickly and then bring somebody in or present something and get into a discussion”.

  11. Workers’ Feedback “they said ‘I’ve never experienced this before, its really strange... that I’m out there and I have to think about the decision and that kind of thing’. So I was encouraged by that”.

  12. Parallel Process “…that lovely little phrase, ‘nothing about us without us’ is very empowering, and it’s very empowering for a client but it’s very empowering for me. It would have been really cool if (the administration) had taken the time in this change just to say ‘we’re discussing this…what do you think?’ Right?”

  13. NEXT STEPS • Course for senior management • Courses for the next groups of supervisors • Follow up meetings for the original groups

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