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IT Governance 2006 Strategy/Business Case Presentation

IT Governance 2006 Strategy/Business Case Presentation. MIAMI DADE PARK AND RECREATION RECREATION MANAGEMENT SYSTEM. Department Highlights. 4 th largest Parks department in the country Still in the dark ages – No operating system

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IT Governance 2006 Strategy/Business Case Presentation

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  1. IT Governance 2006Strategy/Business Case Presentation MIAMI DADE PARK AND RECREATION RECREATION MANAGEMENT SYSTEM

  2. Department Highlights • 4th largest Parks department in the country • Still in the dark ages – No operating system • Currently use a combination of multiple databases and an infinite number of spreadsheets to manage and analyze programs, reservations and attendance data • Over 13,000 children in after-school and summer camp programs • Over 83,000 rental facilities • Combined, $6.2 million in revenue is generated • Over 1.3 million annual visitors to our facilities • We’re growing – more than $600 million funded by GOB to improve & expand facilities

  3. Return On Investment (ROI) Department Director, staff and ETSD traveled to Prince Georges County Park & Recreation Department to confirm the system benefits and ROI • Intangible • Increases customer satisfaction (centralized information system and reduced registration time) • Improves service to public (referrals) • Improves administrative efficiency • Improves accuracy and streamlines data collection and reporting • Tangible • Reduces cash handling • Reduces collection activities • Increases revenue (City St. Petersburg had 15% increase in revenue) • Similar case studies have shown a cost reduction from system implementation

  4. Project Cost Business Case Request: 450k Department Commitment: 920k The Department proposes to augment recurring system costs (help desk, licensing, vendor maintenance) from revenue enhancements and cost savings in year two of implementation

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