460 likes | 581 Views
SIR SONS IN RETIREMENT Computer User Group. RECOVERING FROM A COMPUTER CRASH. ASSESS CAUSE AND DAMAGE USE SIMPLEST TROUBLESHOOTING TECHNIQUE TO RECOVER SAFE MODE (F8 AT STARTUP) LAST KNOWN GOOD CONFIGURATION (F8 AT STARTUP)
E N D
RECOVERING FROM A COMPUTER CRASH ASSESS CAUSE AND DAMAGE USE SIMPLEST TROUBLESHOOTING TECHNIQUE TO RECOVER SAFE MODE (F8 AT STARTUP) LAST KNOWN GOOD CONFIGURATION (F8 AT STARTUP) SYSTEM RESTORE OR SCANREG /RESTORE (MUST BE ABLE TO START WINDOWS) WINDOWS CD REPAIR OPTION MAKING & RESTORING BACKUP FILES
BACKUP METHODS • DRIVE OR PARTITION IMAGE • ARCHIVE BACKUP • WINDOWS XP • NORMAL • INCREMENTAL
HIGHLIGHT IMAGE/CLICK SELECT DESTINATION F:\DiskImageBackup\MarchSeptBackup\MyBackup.pqi 5/10/2004
ARCHIVE BACKUPS • XP PROFESSIONAL – COMES INSTALLED • XP HOME – CD DRIVE\ VALUEADD\MSFT\NTBACKUP\ntbackup.msi • ME – CD DRIVE\ ADD-ONS\MSBACKUP\msbexp.exe • 98SE – ADD/REMOVE PROGRAMS\DISK (SYSTEM) TOOLS\DETAILS. SELECT BACKUP
Backup Status Operation: Backup Active backup destination: File Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Error returned while creating the volume shadow copy:80042306 Reverting to non-shadow copy backup mode. Backup of "C: WINXP" Backup set #1 on media #1 Backup description: "Set created 5/6/2004 at 3:50 PM" Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Backup Type: Normal Backup started on 5/6/2004 at 3:50 PM. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\LocalService\Cookies\index.dat" - skipped. Reason: The process cannot access the file because it is being used by another process.
FILE RESTORE • RECOVERY FROM DRIVE IMAGE • BACKUP RESTORE • AUTOMATED SYSTEM RECOVERY (ASR)
CHOICES: ORIGINAL LOCATION/ ALTERNATE LOCATION/SINGLE FILE/NEXT