1 / 33

Smart Libraries - RFID, Self Service, and beyond…

SmartCard Networking Forum. Smart Libraries - RFID, Self Service, and beyond…. RFID and Libraries…?. RFID labels combine functions of: Barcode Security tag Without need for line of sight…. RFID and Libraries – applications. Range of uses, but most libraries adopt RFID for… Self Service.

luna
Download Presentation

Smart Libraries - RFID, Self Service, and beyond…

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SmartCard Networking Forum Smart Libraries - RFID, Self Service, and beyond…

  2. RFID and Libraries…? RFID labels combine functions of: • Barcode • Security tag • Without need for line of sight… SmartCard Networking Forum

  3. SmartCard Networking Forum

  4. RFID and Libraries – applications Range of uses, but most libraries adopt RFID for… Self Service SmartCard Networking Forum

  5. RFID and Libraries – why self service? • Most libraries very staff intensive (c 50% of budget) • Large amount of routine procedure • 10% of total budget on “counter duties”? • Staff trained to do much more than stamp books… SmartCard Networking Forum

  6. Why self service? Need to make best use of resources, but also… • Changes in role… • Changes in demand… SmartCard Networking Forum

  7. RFID and Transformation…? • NOT “just” technology: • Change Staff roles… • Change library layout… • Change library image…? SmartCard Networking Forum

  8. Government blueprint for public libraries… • Maximise accessibility by opening at times that suit local people • Make services easy and pleasant to use • Reach non-users through co-location with other services such as education, social services, health or leisure services • DCMS: Framework for the Future SmartCard Networking Forum

  9. Public Libraries – the critics’ views… • “Britain’s public libraries are in serious trouble.” • “…public libraries may decline so far that they cannot be resuscitated.” • “The public library system could be sleepwalking to disaster…” Overdue: How to create a modern public library service Charles Leadbeater, Laser Foundation/Demos, April 2003 SmartCard Networking Forum

  10. RFID & Libraries…?? “Libraries are much further along with using RFID in a consumer environment than anybody else…” Jim Lichtenberg Lightspeed LLC SmartCard Networking Forum

  11. RFID & Libraries… take-up • Worldwide, by 2005… • 500 libraries with RFID systems… • 120 million library items with RFID tags… • Birgit Lindl, Bibliotecha Oct 2005 in UPI : Wireless World SmartCard Networking Forum

  12. RFID & Libraries…growing rapidly Shenzhen Library China… Live June 2006 2 million tags… SmartCard Networking Forum

  13. RFID and UK Libraries? 9 Universities on 16 sites 18 Public Library authorities on 51 sites CILIP Survey: October 2006 SmartCard Networking Forum

  14. RFID in London Libraries… • Barbican, City of London • Sutton Central • Camden • Bexley • Middlesex University • Royal Holloway University • And more… SmartCard Networking Forum

  15. RFID in Essex Libraries • Colchester: live September 2003 • 27 sites currently • 35 by end of March 2007… SmartCard Networking Forum

  16. RFID in Essex Libraries • Business case for RFID based on a mix of: • Making Gershon efficiencies (2.5% per year) • Making better use of staff time • Extending opening hours • Needing fewer staff – saved by natural wastage SmartCard Networking Forum

  17. SmartCard Networking Forum

  18. SmartCard Networking Forum

  19. SmartCard Networking Forum

  20. SmartCard Networking Forum

  21. SmartCard Networking Forum

  22. SmartCard Networking Forum

  23. SmartCard Networking Forum

  24. SmartCard Networking Forum

  25. SmartCard Networking Forum

  26. What do the public think? • “What a great idea! – easy to use” • “A great improvement” • “We find the facilities and layout very convenient – attractive ambience…” SmartCard Networking Forum

  27. Self service take-up? • November 2006 – average across 23 libraries: • Self issue: 60% • Self return: 76% SmartCard Networking Forum

  28. Other RFID Library applications… • Improved stock management and tracking • Automatic sorting/conveyor systems • Counter-less library… • Unstaffed collections in other community buildings… • Handheld devices for public? • RFID library smartcards… SmartCard Networking Forum

  29. RFID library cards… • Mainly in Academic libraries so far… • Linked to access control, or other services… • Concern in some quarters about… Privacy SmartCard Networking Forum

  30. RFID in libraries – privacy concerns San Francisco Public Library, and elsewhere… • “Big Brother chip” – “Federal government will be able to track what private citizens are borrowing by clandestinely reading the tags from a distance via satellite or through other means…” SmartCard Networking Forum

  31. RFID and Libraries - privacy concerns • But… • Library RFID systems are “closed”… • No personal data on tags… • Tags are passive, with limited range • Nevertheless, concern about future developments SmartCard Networking Forum

  32. RFID and libraries – disadvantages? • Cost • Technology still developing • Standards still developing (but progress recently) • Lack of interoperability • No supply chain benefits so far (may never be?) • RFID only the front end – Library Management System mainly determines how service works… • Privacy concerns/public perception… SmartCard Networking Forum

  33. RFID and libraries…benefits Now: Improved customer experience Improved security of products Improved stock control Better use of staff time Potential: Supply chain efficiencies Interoperability Better stock control and management Even better customer experience… SmartCard Networking Forum

More Related