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What type of personality are you ? Aggressive or assertive. OBJECTIVES . Compare and contrast assertive and aggressive behavior. . How to develop assertive skills. . Leadership and assertiveness. WHAT IS AGGRESSIVE BEHAVIOR. . Self centered
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OBJECTIVES . Compare and contrast assertive and aggressive behavior. . How to develop assertive skills. . Leadership and assertiveness .
WHAT IS AGGRESSIVE BEHAVIOR . Self centered .Inconsiderate . Demanding . A win-lose situation (I will win, you will lose) . Aggressive people attack or ignore others opinions on favor of their own. . Tension and aggression are the “Hallmark” of aggression ( Cardillo, 2003)
What is Assertive behavior . Constructive and Creative . Insist on being treated fairly . Stand up for their rights without violating the rights of others . A win- win situation (WE BOTH WIN)
W Hy should you be Assertive? . Assertiveness will make you feel confident . You will gain the respect of your peers . Increases your chance for honest relationships . Assertiveness is an antidote for fear, shyness, and anger (M. Ameen,2003).
How do you develop e Assertive Skills? . Choose your words wisely . Watch your posture and gestures . Keep your voice firm but pleasant . Listen and acknowledge what other people say . Learn to compromise (sometimes you have to pick your battles! . Look for win-win approach
What can cause non assertive behavior . Some people want to be nice and not cause “trouble” so they say nothing . Most nurses are usually real busy and ignore their own rights . Nurses are expected to be part of a team but not part of decision making
Leadership and Assertiveness . Being direct an using your authority doesn’t have to be aggressive and negative . Communication in an assertive manner reduces disagreeable encounters and helps individuals avoid being taken advantage of . An assertive leader demonstrates self confidence and self respect
Characteristics of aggressive behavior . . Aggressive behavior is communicated verbally or non verbally . Invasion of personal space of others . Aggressive people speak loudly and with great emphasis . Gestures may be emphatic and often seem threatening (examples: pointing finger, shaking fists, stomping feet (moyer,2003)
Types of Aggression . Instrumental aggression-This aggression is aimed at obtaining an object, privelege or space with no deliberate intent to harm another person . Hostile aggression- This type is intended on harm to another person, such as hitting , kicking or threats ( hopefully we won’t ever need to go here!) . Relationship aggression- this form of aggression’s intent is to do damage to others peer relationship, such as spreading rumors or social exclusion
Theories of Aggression . Aggressive behavior can be viewed along a continuum with verbal aggression in one end and physical violence at the other end. . Aggressive behavior varies from person to person
Social factors of aggression . Frustration is the single most potent means of inciting human beings to aggression . According to John Dollard’s aggression hypothesis states Frustration always leads to a form of aggression and that aggression always stems from frustration.
A science lecture for you The Limbic system is associated with the medication of basic drives and the expression of human emotions and behavior such as eating and AGGRESSION. . It involves the processing of information and memory . Alterations in the functioning of the limbic system may result in an increase or decrease of potential AGGRESSIVE behavior (moyer, 2003)
BOTTOM LINE IS TAKE A DEEP BREATH AND RELAX BEFORE YOU NEED TO SPEAK BE ASSERTIVE IF YOU NEED TO BUT PROFESSIONAL!
JUST A LITTLE QUESTION SURVEY ON THE LAST SLIDE TO SEE HOW ASSERTIVE YOU ARE
REFERENCES S. Moyer , Mental health nursing, nursing management Of aggression, 2003