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Measuring Outcomes for Legacy-funded Programs

Measuring Outcomes for Legacy-funded Programs. Johannah Genett Senior programming librarian Hennepin County Library jrgenett@hclib.org. Outputs – metrics that indicate the level of activity, a condition for outcomes Outcomes – metrics that indicate an increase in social value

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Measuring Outcomes for Legacy-funded Programs

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  1. Measuring Outcomes for Legacy-funded Programs JohannahGenett Senior programming librarian Hennepin County Library jrgenett@hclib.org

  2. Outputs – metrics that indicate the level of activity, a condition for outcomes Outcomes – metrics that indicate an increase in social value Mel Gray, Ph.D., University of St. Thomas What are outputs vs. outcomes?

  3. What are outputs vs. outcomes? Outputs Outcomes Knowledge gained Skills learned Desire to continue learning about topic • # of programs offered • # of attendees • # of books checked out

  4. Example: Crafty Minnesota Outputs: • In March-May 2012, 9 programs were offered. • 152 patrons attended. • Average attendance: approximately 17 (max. capacity 20). Monthly textile art workshops offered in collaboration with the Textile Center at 3 libraries.

  5. Example: Crafty Minnesota Outcomes: • 97% practiced a textile craft. • 95% learned something new about textile crafts or history. • 100% rated the quality of the programs as good or better. • 63% planned to check out related library materials. Monthly textile art workshops offered in collaboration with the Textile Center at 3 libraries.

  6. Why are outcomes important? Photo taken at Art for Life program (art classes for adults 55+ in collaboration with ArtsySmartsy). • Help tell the story • Can balance disappointing output results • Required by legacy funding

  7. How are outcomes gathered at HCL?

  8. How to create an evaluation form • Keep it short • no more than 1 page • No more than 10 questions/agreement statements • Yes/no questions • Leave space for comments at the end • Question hierarchy – most important at the top • Keep demographic questions to a minimum • Word questions about ethnicity carefully (or leave off) • Proofread

  9. Outcome Agreement statement How to create agreement statements

  10. How to distribute and collect evaluation forms Announce forms at beginning and end of program State importance of forms Provide pens/pencils Provide space for anonymous turn-in Encourage parents to help children Paper may be easiest Collate with Survey Monkey

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