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Re-imagine’s Requisites: The Leadership 11 Tom Peters/06.18.04

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Re-imagine’s Requisites: The Leadership 11 Tom Peters/06.18.04

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  1. Re-imagine’s Requisites:The Leadership11Tom Peters/06.18.04

  2. Slides at …tompeters.com

  3. Montgomery Ward … Kmart … Sears … Macy’s … Hutzler’s … Wanamaker’s … DEC … Wang … Compaq … Chase Manhattan … American Motors … Chrysler … U. S. Steel … Bethlehem Steel … AT&T … Soviet Union …

  4. Walmart … Dell … Microsoft … U.S.A. …

  5. “Uncertainty is the only thing to be sure of.”—Anthony Muh,head of investment in Asia, Citigroup Asset Management“If you don’t like change, you’re going to like irrelevance even less.”—General Eric Shinseki, Chief of Staff, U. S. Army

  6. “It’s no longer enough to be a ‘change agent.’ You must be a changeinsurgent—provoking, prodding, warning everyone in sight that complacency is death.”—Bob Reich

  7. Biases

  8. Importance of Success Factors by Various“Gurus”/Estimates by Tom PetersStrategySystemsPassionExecutionPorter 50% 20 15 15Drucker 35% 30 15 20Bennis 25% 20 30 25Peters 15% 20 35 30

  9. Successful Businesses’ Dozen Truths: TP’s 30-Year Perspective1. Insanely Great & Quirky Talent.2. Disrespect for Tradition.3. Totally Passionate (to the Point of Irrationality) Belief in What We Are Here to Do.4. Utter Disbelief at the BS that Marks “Normal Industry Behavior.”5. A Maniacal Bias for Execution … and Utter Contempt for Those Who Don’t “Get It.”6. Speed Demons.7. Up or Out. (Meritocracy Is Thy Name. Sycophancy Is Thy Scourge.)8. Passionate Hatred of Bureaucracy.9. Willingness to Lead the Customer … and Take the Heat Associated Therewith. (Mantra: Satan Invented Focus Groups to Derail True Believers.)10. “Reward Excellent Failures. Punish Mediocre Successes.” 11. Courage to Stand Alone on One’s Record of Accomplishment Against All the Forces of Conventional Wisdom.12. A Crystal Clear Understanding of the power of a Good Story (Brand Power).

  10. Kevin Roberts’ Credo1. Ready. Fire! Aim.2. If it ain’t broke ... Break it!3. Hire crazies.4. Ask dumb questions.5. Pursue failure.6. Lead, follow ... or get out of the way!7. Spread confusion.8. Ditch your office.9. Read odd stuff.10. Avoid moderation!

  11. Sir Richard’s Rules:Follow your passions.Keep it simple.Get the best people to help you.Re-create yourself.Play.Source: Fortune/10.03

  12. “In Tom’s world, it’s always better to try a swan dive and deliver a colossal belly flop than to step timidly off the board while holding your nose.” —Fast Company /October2003

  13. Purpose

  14. It is the foremost task—and responsibility—of our generation to re-imagine our enterprises, private and public.—from the back cover, Re-imagine!

  15. “Management has a lot to do with answers. Leadership is a function of questions. And the first question for a leader always is: ‘Who do we intend to be?’ Not ‘What are we going to do?’ but ‘Who do we intend to be?’”—Max De Pree, Herman Miller

  16. Re-imagine!Do we rest on our laurels or re-invent our corners of the world?T.I.B.*: In the end we are uniquely responsible for using our power and resources to leave the world a better place than when we arrived.*This I Believe

  17. 60 – 30 = 90 – 60**90 – 60 > 60 – 30 (??)

  18. One Person, Not So Senior!LCDR Charles Swift, Guantanamo Bay defense attorneySPC Joe Darby

  19. Context: The Change TsunamiJobs TechnologyGlobalizationWar, Warfighting & Security

  20. JobsNew TechnologyGlobalization War, Warfighting & Security

  21. The Perfect (Jobs) StormOff-shoringWC AutomationReluctance to hire

  22. “In a global economy, the government cannot give anybody a guaranteed success story, but you can give people the tools to make the most of their own lives.”—WJC, from Philip Bobbitt, The Shield of Achilles: War, Peace, and the Course of History

  23. “14MILLION service jobs are in danger of being shipped overseas”—The Dobbs Report/USN&WR/11.03/re new UCB study

  24. “Income Confers No Immunity as Jobs Migrate”—Headline/USA Today/02.04

  25. +People skills & emotional intelligence (financial service sales, 78%/248K; RNs, 28%/512K; lawyers, 24%/182K)Imagination & creativity (architects, 44%/60K; designers, 43%/230K; photographers, 38%/50K)Analytic reasoning (legal assts, 66%/159K; electronic engs, 28%/147K;computer operators, 55%/367K)Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004

  26. -Formulaic intelligence (health record clerks, 63%/36K; secretaries & typists, 30%/1.3M; bookkeepers, 13%/247K)Manual dexterity (sewing machine ops, 50%/347K; lathe ops, 49%/30K; butchers, 23%/67K)Muscle power (timber cutters, 32%/25K; farm workers, 20%/182K) Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004

  27. “One Singaporean workercosts as much as …3 … in Malaysia 8 … in Thailand 13 … in China 18 … in India.”Source: The Straits Times/08.18.03

  28. “The proper role of a healthily functioning economy is to destroy jobs and to put labor to use elsewhere. Despite this truth, layoffs and firings will always sting, as if the invisible hand of free enterprise has slapped workers in the face.” —Joseph Schumpeter

  29. “There is no job that is America’s God-given right anymore.”—Carly Fiorina/ HP/ 01.08.2004

  30. “WHAT ARE PEOPLE GOING TO DO WITH THEMSELVES?”—Headline/ Fortune/ 11.03 (“We should finally admit that we do not and cannot know, and regard that fact with serenity rather than anxiety.”)

  31. “We erect walls to foreign trade and even discourage job-displacing innovations. But time and again through our history, we have discovered merely to preserve the comfortable features of the present, rather than reaching for new levels of prosperity, is a sure path to stagnation.”—Alan Greenspan/03.12.2004

  32. JobsTechnologyGlobalization War, Warfighting & Security

  33. <1000A.D.: paradigm shift: 1000s of years1000: 100 years for paradigm shift1800s: > prior 900 years1900s: 1st 20 years > 1800s2000: 10 years for paradigm shift21st century: 1000Xtech change than 20th century (“the ‘Singularity,’ a merger between humans and computers that is so rapid and profound it represents a rupture in the fabric of human history”)Ray Kurzweil

  34. E.g. …Jeff Immelt: 75% of “admin, back room, finance” “digitalized” in 3 years.Source: BW (01.28.02)

  35. Productivity!McKesson 2002-2003: Revenue … +$7B Employees … +500Source: USA Today/06.14.04

  36. “A bureaucrat is an expensive microchip.”Dan Sullivan, consultant and executive coach

  37. “I genuinely believe we are living through the greatest intellectual moment in history.”Matt Ridley, Genome

  38. “In 25 years, you’ll probably be able to get the sum total of all human knowledge on a personal device.”Greg Blonder, VC [was Chief Technical Adviser for Corporate Strategy @ AT&T] [Barron’s 11.13.2000]

  39. “A California biotechnology company has put the entire sequence of the human genome on a single chip, allowing researchers to conduct a single experiment on the complex relationships between the 30,000 genes that make up a human being.”—Page 3, Financial Times/10.03.2003

  40. JobsTechnologyGlobalization War, Warfighting & Security

  41. “Asia’s rise is the economic event of our age. Should it proceed as it has over the last few decades, it will bring the two centuries of global domination by Europe and, subsequently, its giant North American offshoot to an end.” —Financial Times (09.22.2003)

  42. “The world has arrived at a rare strategic inflection point where nearly half its population—living in China, India and Russia—have been integrated into the global market economy, many of them highly educated workers, who can do just about any job in the world. We’re talking about three billion people.”—Craig Barrett/Intel/01.08.2004

  43. China Roars!

  44. Chinese Industrial Growth Rate Slows!April ’03 to April ’04: 19.1%May ’03 to May ’04: 17.5%Source: NYT/06.11.04

  45. 1990-2003: Exports 8X ($380B); 6% global exports 2003 vs. 3.9% 2000; 16% of Total Global Growth in 2002.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

  46. 1998-2003: 45,000,000 layoffs in state sector; offset by $450B in foreign investment; foreign companies account for 50+% of exports vs. 31% in Mexico, 15% in Korea.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

  47. 50% of output from private firms, 37% from state-owned firms; 80% of workforce (incl. rural) now in private employ.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

  48. Population growth = 1%; two-thirds of housing privately owned, 90% of urban Chinese own a home (vs. 61% in Japan)Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

  49. 200 cities with >1,000,000 population.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

  50. Shanghai. 17 million people. $10,000 p.c. (10X China). 2000-2003: 30% p.a. growth.Source: Washington Post / 06.13.04

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