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Smart Cities For All: Unlocking Human Potential

Smart cities use ICTs to enhance livability, workability, sustainability. Learn about challenges faced by blind, deaf, hard-of-hearing individuals, and solutions for digital inclusion. Global trends and accessibility gaps in smart city initiatives are discussed.

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Smart Cities For All: Unlocking Human Potential

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  1. @jamesthu @g3ict #smartcities4all #SmartA11y Defining Accessible Smart CitiesGuwahati, AssamMarch 24, 2017 James Thurston Vice President for Global Strategy & Development G3ict – Global Initiative for Inclusive ICTs

  2. @jamesthu @g3ict #smartcities4all #SmartA11y Smart Cities For All Unlocking Human Potential

  3. @jamesthu @g3ict #smartcities4all #SmartA11y 1 What are we talking about? A Smart City…uses information and communication technologies (ICTs) and other means to enhance livability, workability, and sustainability….Smart cities are something that citizens can collectively “tune”. They are interactive, adaptive, and flexible. Accessible technology…Usable by anyone, regardless of age or ability. Makes it easier to see, hear, & use all ICT devices. Personalize experience to meet own unique needs & preferences…57% of all working age adults benefit from accessibility…85% of population situationally disabled at work and play.

  4. @jamesthu @g3ict #smartcities4all #SmartA11y Accessibility features for the blind and people with low vision • Challenge: Cannot see screens, navigate websites, use touch screen keyboards, read electronic books and emails, etc • Solutions: • Screen magnifiers • Screen readers for computers and mobile phones • Converts information into speech or Braille display • Gesture-based screen readers for touch screen tablets and phones • Tactile markers, tactile and/or audible feedback • Adjustable font sizes • Text to speech functionality

  5. @jamesthu @g3ict #smartcities4all #SmartA11y Accessibility features for deaf and hard-of-hearing • Challenge: Cannot hear callers or automated electronic messages, access emergency services • Solutions: • Volume adjustment and speakers • Relay services • Video relay services • SMS and MMS • Visual or vibrating alerts • Call logs • Hearing aid compatibility • Video/TV captioning and signing

  6. @jamesthu @g3ict #smartcities4all #SmartA11y Digital InclusionProviding a better life • Just like wheelchair ramps and audible alerts for crossing the street, accessible ICTs open doors to… • Education • Jobs • Mobility • Social & civic engagement • E-government services • Emergency services • And Smarter Cities

  7. @jamesthu @g3ict #smartcities4all #SmartA11y The Breadth of Smart City Activities * from the Smart Cities Council

  8. @jamesthu @g3ict #smartcities4all #SmartA11y What are Smart City Solutions?

  9. @jamesthu @g3ict #smartcities4all #SmartA11y 2 Should we be concerned by global trends? • Smart cities are booming. The value of the global smart cities technology market will be more than $1.5 trillion by 2020 • Technology investments by smart cities will either narrow the digital divide for the 1 billion persons with disabilities worldwide or worsen it. The world is urbanizing. 50% of people live in cities today. That will grow to 70% by 2050. The Internet of Things is advancing. 50 billion devices will be connected to the internet by 2020. Up from 10 billion in 2012 and just 200 million in 2000. Today, persons with disabilities are largely excluded from the global shift to greater reliance on technology

  10. @jamesthu @g3ict #smartcities4all #SmartA11y 3 How accessible is the world today?* Does your country have… Screen readers available in main national language? 56% Minority languages? 21% TTS on smart phones & tablets in main national language? 70%Minority languages? 23% Government websites that are accessible? 40% Accessible web among top 10 commercial & media websites? 18% Public libraries providing e-Book services 34% Data available to public about digital access by Persons with Disabilities 12% * from G3ict 2016 CRPD Progress Report

  11. @jamesthu @g3ict #smartcities4all #SmartA11y 4 Are Smart Cities accessible today? >250 experts worldwide on smart cities and Accessibility experts say NO. Less than ½ of experts, just 44%, know of a smart city project with an explicit focus on ICT accessibility. Global experts see no clear link between ICT accessibility standards and smart cities programs worldwide. Just 18% know of smart cities that use accessibility standards. Only 20% of CRPD states parties have policies for accessible smart cities and they are only minimally implementing them Smart cities are failing persons with disabilities according to 60% of global experts.

  12. @jamesthu @g3ict #smartcities4all #SmartA11y The impact of the Smart City digital divide

  13. @jamesthu @g3ict #smartcities4all #SmartA11y Biggest barriers to ICT accessibility in Smart Cities

  14. @jamesthu @g3ict #smartcities4all #SmartA11y Improving accessibility & digital inclusion in Smart Cities

  15. @jamesthu @g3ict #smartcities4all #SmartA11y 5 Phase One Accessible Smart City Toolkit

  16. @jamesthu @g3ict #smartcities4all #SmartA11y Smart Cities for All Tools 1 2 3 4

  17. @jamesthu @g3ict #smartcities4all #SmartA11y 6 Moving Forward:Broader Digital Inclusion Six Strategies for Success Provide Direct Technical Assistance to Smart Cities Expand Tools Available to Smart Cities Evangelize ICT Accessibility at a Global Scale Increase Capacity via Training and Knowledge Sharing Drive Accessible Technology Innovation in Smart Cities Solutions Change the Global Narrative

  18. @jamesthu @g3ict #smartcities4all #SmartA11y James Thurston jthurston@g3ict.org www.g3ict.org www.accessibilityassociation.org

  19. Smart Cities Solutions

  20. Smart City Solutions @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  21. What is Accessible Technology? UN Convention on the Rights of Persons with Disabilities (CRPD) Article 3 – General Principles Article 9 - Accessibility “…enable persons with disabilities to live independently and participate fully in all aspects of life, …ensure to persons with disabilities access, on an equal basis with others, to the physical environment, to transportation, to information and communications, including information and communications technologies & systems…” …x… ITU U4SSC Initiative ICT Accessibility Ecosystem Features built into mainstream products Assistive technologies Interoperability Usable by anyone, regardless of age or ability. Makes it easier to see, hear, & use all ICT devices. Personalize experience to meet own unique needs & preferences

  22. Accessibility features for limited mobility • Challenge: cannot use limbs, flex fingers, press or navigate buttons on a phone, or a mouse on a computer • Solutions: • Voice recognition to activate voice commands for computers and cell phones • Auto text • Anti-shake apps • Adapted keyboards and mice • Alternate input devices @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  23. Accessibility features for cognitive disabilities • Challenge: Difficulty focusing on ICT tasks, like reading and typing • Solutions: • Change font size and colors • Built in screen readers for on-screen text and some events • Keyboard adjustments to simplify typing, e.g. sticky keys, toggle keys, filter keys • Reduce on-screen visual distractions, e.g. remove background images, turn off animations, set how long dialog boxes stay open • Command device with voice • Have your device speak • Interact with your computer by touch

  24. Digital InclusionProviding a better life • Just like wheelchair ramps and audible alerts for crossing the street, accessible ICTs open doors to • Education • Jobs • Social interaction • E-government services • Emergency services @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  25. Accessible Kiosks http://www.elephantkiosks.co.uk/perch/resources/elekiosk/height-kiosk-w960h720.png https://www.link.nyc/assets/img/4.jpg @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  26. @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  27. http://www.accessibledispatch.com/wp-content/themes/accessibledispatch/images/slideshow1.jpghttp://www.accessibledispatch.com/wp-content/themes/accessibledispatch/images/slideshow1.jpg @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  28. http://smartcitynews.global/wp-content/uploads/2016/10/shutterstock_307040039.jpghttp://smartcitynews.global/wp-content/uploads/2016/10/shutterstock_307040039.jpg http://www.easpd.eu/sites/default/files/sites/default/files/pictures/access_city_award.jpg @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  29. Accessible Websites http://insights.siteimprove.com/highereducation/Article/establishing-credibility-online-with-quality-information/ @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  30. Accessible Voting http://vote.sonoma-county.org/images/voting_system_components.jpg @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  31. Accessible Public Documents https://blogs.office.com/wp-content/uploads/2016/08/Productivity-and-inclusion-5b.png @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  32. Accessible Public Documents http://docplayer.net/docs-images/13/18310/images/44-0.png @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

  33. The Impact of the Smart City Digital Divide areas?

  34. Thank you London! victor@worldenabled.org http://worldenabled.org/ jthurston@g3ict.org http://g3ict.org/ @jamesthu @victorpineda#SmartA11y @G3ict @WorldEnabled @AbilityNet

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