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Chapter 6: Human Resources. Human Resources. (almost) every business has an HR (Human Resources) department Accounting Production Research and Development Management Marketing Human Resources. Human Resources. HR coordinates the activities of all the employees within a company
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Human Resources • (almost) every business has an HR (Human Resources) department • Accounting • Production • Research and Development • Management • Marketing • Human Resources
Human Resources • HR coordinates the activities of all the employees within a company • Determine the need for new employee • Find prospective employees • Interview • Train • Compensate • Dismiss • Health, Safety, Human Rights
Determining Need • Look at the “labour market” • Where employers find employees • What skills does the company need? • What skills does the workforce have? • HR has to match the needs of the company with the skills of available workers • Employee turnover: rate at which employees are leaving the company (for any reason)
Finds Possible Employees • HR can post jobs (advertise) to attract employees • Where do jobs get posted? • Candidates apply to the job by sending in a resume and application • HR can pay for a company to find the best candidate for the job • HEADHUNTERS
Conducts an Interview • HR decides on the best applications; bring them in for an interview • HR and department manager interview candidate together • Is this candidate the right fit for our company? What is a job interview like?
Training • After employee is hired, HR puts them through orientation • Meet co-workers • Tour the workplace • Learn the daily routine, operating rules, dress code, lunch breaks… • Learn to use any new equipment • HR also holds ongoing training for all employees
Employees who Leave • Departures • Employee takes a new job somewhere else • HR can provide references, holds an exit interview • Dismissals • Employee is not fulfilling the job requirements • Corrective interview, then dismissal • Retirements • Employee leaves workforce forever
Compensation HR ensures employees get paid the proper amount • Hourly wage • Paid a standard amount per each hour worked • Salary • Fixed income paid on a regular schedule (weekly, monthly, yearly) • Commission • Income is a percentage of the employees sales • Piecework • Paid based on how much work is completed ($1 for every chair built) • Contract • Fixed payment for clearly defined services
Health, Safety, Human Rights • HR is responsible for ensuring the company maintains a safe workplace • Employee complaints are dealt with by HR as well • Discrimination • Abuse/Harassment • Unfair or unsafe working conditions