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When Teams Work Best A book researched and written by Frank LaFasto and Carl Larson A review by Focus Performance Systems, Inc. When Teams Work Best. Background on the research 600 teams and 6000 team members were interviewed. Over 35,000 assessments were completed.
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When Teams Work Best A book researched and written by Frank LaFasto and Carl Larson A review by Focus Performance Systems, Inc.
When Teams Work Best Background on the research • 600 teams and 6000 team members were interviewed. • Over 35,000 assessments were completed. • Both qualitative and quantitative data was gathered. • Types of teams interviewed were very diverse. • Book published by Sage Publications.
When Teams Work Best Research uncovered 5 Key Dynamics: • Attributes, Behavior, Skill of Team Members. • Strengths, Weaknesses and Dynamics of Team Relationships. • Strengths, Weaknesses and Effectiveness of Team Decision Making & Problem Solving. • Attributes, behaviors and Skills of the Team Leader. • Impact and Influence of Organizational Environmenton team success.
These are behaviorial styles – DiSC styles. When Teams Work Best:Team Members What makes a goodTeam Member? • Core Competency: experience, problem-solving ability, decision-making ability, interpersonal awareness and skill. • Personal Attributes: openness, supportiveness, action orientation, positive personal style.
Survey Results: in 4,500 interviews, people rated themselves far more favorably at relationships than they were rated by others! When Teams Work Best:Team Relationships What makes positiveTeam Relationships? • Constructive for all team members. • Productive: brings out the best thinking in all team members. • Mutual Understanding: seeking to understand others’ perspectives. • Self Corrective.
When Teams Work Best:Team Problem Solving & Decision Making What makes effectiveTeam Problem Solving & Decision Making? • FOCUS:“Effective teams are very clear about what they are doing at each phase of the problem solving and collaborative process.” • CLIMATE:Positive, inclusive, focus on the issue (not the person). • COMMUNICATION:Open communications – issues and sub-issues are identified, discussed, prioritized and acted on.
When Teams Work Best:Team Leader What makes a good Team Leader? • Focus:Focuses on the team purpose and goals. • Collaboration:Ensures a collaborative climate. • Confidence:Builds confidence in team members. • Technical Knowledge:Demonstrates technical ‘know-how’. • Priorities:Sets priorities effectively. • Performance:Manages performance of the team.
When Teams Work Best:Organizational Environment What makes a positive Organizational Environment? • Management Practicesthat: Set direction. Align efforts. Deliver results. • Structure & Processes that ensure the best decisions are made, as quickly as possible, by the right people. • Systems that provide: Useful information. Accurate data for decision making.
When Teams Work Best:Conclusions……. • Effective teams depend on: • Individual factors, abilities and attitudes. • Group processes for managing both tasks and relationships. • Organizational support and commitment to provide critical structure and systems. • Improvement in any single team dimension will yield positive results: • Focus on the high priority areas first. • Use the ‘Team Assessment’, Problem Solving Scorecard or other diagnostic tools to get started. • FOCUS Tools can help! (www.FocusTools.com) • Provide proven tools and techniques to improve team effectiveness in every key dimension of success.