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Connected Health – What is it?

Navneet Kathuria, MD, MPA, MBA Executive Director and Chief Medical Officer Premier Healthcare Carolyn Driscoll, LMSW Research Associate YAI Network. Connected Health – What is it?. PHC is a member of the YAI network. Telemedicine. 1/3/2020.

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Connected Health – What is it?

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  1. Navneet Kathuria, MD, MPA, MBA Executive Director and Chief Medical Officer Premier Healthcare Carolyn Driscoll, LMSW Research Associate YAI Network Connected Health – What is it? PHC is a member of the YAI network.

  2. Telemedicine 1/3/2020 Telemedicine is the use of technology to remotelydeliver health services to patients • Consultations • Health assessments • Diagnosis • Treatment 2

  3. Telemedicine was Predicted in 1924! Current Methods: • Real-time Techniques • Store and Forward • Remote Monitoring • Current Applications: • Two-way video • Email • Smart phones • Wireless tools 1/3/2020 3

  4. Telehealth Telehealth services allow patients to access health education and support through their home computers or wireless devices to help manage their health. It also creates a virtual medical community for providers. • Personalized education materials and coaching • Online discussions and support groups • Provider trainings and continuing medical education 1/3/2020 4

  5. Case Study: 1/3/2020 VHA’s Care Coordination/Home Telehealth Program supports the care of veterans with chronic conditions in their home • Patients are assigned a care coordinator who selects appropriate telehealth technology • Care coordinators receive daily vital signs, messaging results, and other disease mgmt data • Alerts indicate significant changes and care coordinators intervene 5

  6. Case Study: 1/3/2020 e-Referrals developed by San Francisco General Hospital • Structured secure email exchange between primary care doctors and specialists • Covers more than 40 specialties and services • Others adopting – LA County Dept of Health Services, the Mayo Clinic, UCSF, and UCLA 6

  7. Benefits of Telemedicine/Telehealth Increased access to healthcare services Enhanced access to specialists Improvedquality of care Reduced hospitalizations/ER visits Cost-effective method of service delivery Patient and provider satisfaction

  8. e-Medicine 1/3/2020 e-Medicine refers to health services and information delivered or enhanced through the Internet. • 87% of U.S. adults use the Internet • Looking for health information is the 3rd most popular online activity 8

  9. Social Media 1/3/2020 People separated by time and space can create, share, and exchange information and ideas. Tools used in social media • Blogs • Microblogs (e.g. Twitter) • Content Communities (e.g. Youtube) • Social Networking Sites (e.g. Facebook) 9

  10. Social Media and HealthCare Case Studies: 1/3/2020 Dave deBronkart “e-patient Dave” • Diagnosed with advanced kidney cancer given 6 months • Found successful treatment from online patient support community 38 Year-old womandiagnosed with Spontaneous Coronary Artery Dissection (SCAD) • Mother of two young children diagnosed with rare condition offered little guidance • Online support group advocated for and got a doctor from the Mayo Clinic to conduct a research study on their behalf 10

  11. Social Media and Healthcare – What’s Next? 1/3/2020 The possibilities of using the internet and other technologies as tools in healthcare is limitless! What does research show? Patients are using it and making important decisions What’s needed? More healthcare organizations & doctors becoming a part of it! 11

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