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Skills for Life at LBS. Getting Active Support from Senior Managers and Stakeholders. Senior Buy-In. Head of HR Opportunity to speak to CMT Business case made clear – project brief presented Requested CMT sign off on: CMT SfL Champion (IiP Champion) Public Commitment event Funding
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Skills for Life at LBS Getting Active Support from Senior Managers and Stakeholders
Senior Buy-In • Head of HR • Opportunity to speak to CMT • Business case made clear – project brief presented • Requested CMT sign off on: • CMT SfL Champion (IiP Champion) • Public Commitment event • Funding • Bigger strategic issues e.g. community cohesion; Leitch Review
Public Image • GO Award • CE sign off Strategy & Action Plan • Public event – invite all Strategic Directors • Photographer etc • Met with Political Assistants from both parties • Personal invitations to Members • Draft speeches/briefs for CE and Leader
Public Image cont’d • GO Award Event • IDeA • Display • Unions and ULRs • SfL Test • Publicity – internal and external – good for members. • External bodies e.g. London Councils • Funding!!
Internal Marketing • Cross-Council Steering Group • Include Operational Managers – selected by Service Managers • Individual meetings with Service Managers to explain project • Briefings to HR teams
Internal Marketing • SfL Launch event • Supervisors briefings from Provider (inc. SfL Assessment & breakfast!) • Staff briefings & breakfast
Personal contact • Use Steering Group members for personal contact with operational managers. • Use ULR’s for personal contact with staff. • Union-Officer meetings • Speak to managers and ascertain issues, sensitivities, concerns. • e.g. Training/briefing venues – Do NOT use Waste Depot!
Influence Policy • Senior staff on steering group – can access and influence corporate policy. • SfL in Sutton Plan, Corporate OD Business Plan etc. • Raise profile of SfL in Equality & Diversity/HR policies – keeps people talking! • Unions keep SfL on agenda
Communication • Keep Steering Group informed. • Use email, telephone, meetings. • Posters etc only go so far. • Feed info to CE via SfL Champion. • Invite Leader and PA’s to events – even if he can’t attend. • Brief PA’s on achievements. • Sneak in to see CE to discuss his specific role at events!
SfL Programme • Design any training to meet operational needs e.g. time of day (Waste) • Tailor training for operational issues e.g. employability (Care Homes) • Ensure that programme picks up added extra’s – e.g. ICT, Dyslexia etc. • Keeps managers on-side and supportive. • Be clear about what programme will not/cannot do.