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Data Quality Programme Briefing John Madsen, 29 April 2009

Data Quality Programme Briefing John Madsen, 29 April 2009. DQ Quotes. Somebody, somewhere has already solved this problem – if only we knew where to look We don’t actually turn up every morning planning to create bad data Telling people off doesn’t improve data quality

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Data Quality Programme Briefing John Madsen, 29 April 2009

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  1. Data Quality Programme Briefing John Madsen, 29 April 2009

  2. DQ Quotes • Somebody, somewhere has already solved this problem – if only we knew where to look • We don’t actually turn up every morning planning to create bad data • Telling people off doesn’t improve data quality • It’s no good just telling us we have 5% errors – we need to know what the errors are so we can fix them • People don’t realise that bad data is bad for patient care, bad for income, and bad for reputation • Most of the problems occur in gaps – between systems, organisations, programmes, standards, responsibility…

  3. Vision Improve the quality of data throughout the NHS and Social Care by: • Raising awareness about the impact of data quality • Helping data suppliers to improve data quality • Providing data suppliers and data users with a data quality grading scheme.

  4. DQ Stakeholders • Regulators: Audit Commission, Care Quality Commission, Monitor, UK Statistics Authority • Users: DH, Commissioners, SHAs, PCTs, researchers • Data suppliers: SHAs, PCTs, NHS BSA, care providers • Data quality mediators: Clinical Back Office, National Back Office, Local Back Offices, SHAs, PCTs • System providers: CFH, LSPs, system suppliers.

  5. DQ related initiatives • PDS • IQAP • NBO • Annual Health Check • PbR Assurance • IG Toolkit • SUS Data Quality Dashboard • ESR • Clinical Dashboards • NHS Comparators • GPES …

  6. Help data suppliers improve data quality by: DQ Guild The network of DQ champions and practitioners with representatives in every health and social care organisation • Establishing a self-sustaining network of empowered data quality champions • Setting up an accessible, searchable, index of available data quality measurement, monitoring, and improvement tools • Establishing a continuously updated library of data quality guidance and good practice. DQ Lexicon Signposts to tools and good practice. Special interest groups and forums.

  7. DQ Guild The network of DQ champions and practitioners with representatives in every health and social care organisation Raise awareness by ensuring that people and organisations: • recognise and understands the impact of data quality on care, resources, reputation and business processes • understand what resources are available to measure, monitor, and improve data quality, and knows where to find those resources • know that they can refer data quality issues to the programme for resolution DQ Lexicon Signposts to tools and good practice. Special interest groups and forums. Frontline DQ Awareness and education. Impact of data quality on patients, organisations and staff. Basic DQ guidance DQ Clinic Fix intractable DQ problems

  8. Provide data suppliers and data users with a data quality grading scheme which will: DQ Hallmark Organisational DQ Standard framework. Self assessment tools. Formal audit. DQ monitoring. • Indicate the credibility of an organisation’s data • Provide a standard for comparing data quality between organisations • Help organisations to continuously improve their data quality processes. DQ Guild The network of DQ champions and practitioners with representatives in every health and social care organisation DQ Touchstone Comparator Quality Indicators Across datasets and collections. Linked to data catalogue.

  9. DQ Programme – related IC programmes Improve Data Quality Helping Providers Quality Grading Raising Awareness NASCIS Adult Social Care Services PRIMIS+ Primary Care SUS CQUIN/MQI Secondary Care ESR Touchstone Frontline Lexicon Hallmark Guild Clinic Quality Infrastructure

  10. #1!

  11. DQ Clinic & SQUiD

  12. Not the DQ Lexicon

  13. DQ Guild

  14. Get converted – Join the Guild

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