Microsoft Office 365 for Enterprises

1. OSP221 Microsoft Office 365 for Enterprises Christophe Vallee– Solution Architect – Office 365 Philippe Maurent– Service Engineer – Office 365 Microsoft Corporation

2. Session Objectives • This session will introduce you to Office 365 and some of the enterprise considerations when leveraging the cloud. • We will recap the full capabilities of the service and • Drill into the improvements that have been made to the service since its launch

3. Agenda • Office 365 Overview • Office 365 Administration Demo • Office 365 End-user Demo • What additional improvements have been made since launch • Summary

4. Increasingly Demanding Environment Consumerization of IT RISE OF THE CLOUD Infrastructure Cost & Complexity 95% 70% Percentage of information workers who report using at least one self-purchased device for work Percentage of IT budgets spent maintaining inflexible & siloeddata centerequipment 15% Multi Generational Workforce Mobile & Distributed Workforce 1 .2 B 34 Percentage of IT spend towards public and private cloud in 2011 Amount of hours per week Chinese millennials spend using real time communication tools Number of mobile users worldwide by 2013 (more than 1/3 of the world’s workforce)

5. Rise of the Cloud

6. Brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite

7. Office 365 Delivers World Class Capabilities • Pay-as-you-go, per-user licensing • Complete Office experience with services integration • Always the latest version of Office and Office Web Apps • Familiar Office user experience • IM & Presence across firewalls • GAL/Skill search in SharePoint • Online meeting with desktop sharing • Windows Live federation • My Sites to manage and share documents • Access documents offline • Document-level permissions • Share documents securely with Extranet Sites • 25Gb mailbox with voicemail & unified messaging • Integrated personal archiving • Retention policies and legal hold • Free/busy coexistence

8. The Trust Principles Cohesive Process Combining 4 Pillars Your Privacy Matters Leadership in Transparency Independently Verified Relentless on Security OSP323 Microsoft Office 365 Security, Privacy, & Trust Friday (June 29th) - 8:30 AM We respect your privacy You know where data resides, who can access it and whatwe do with it Compliance with World Class Industry standards verified by 3rd parties Excellence in Cutting edge security practices

9. Office 365 Keeps You Efficient & in Control ADFS 2.0 Federated identity and single sign-on Different identity options for your organization, including full support for single sign on with the cloud Role-based access More granular role based access for administrators, partners and end users Simplified management Remote PowerShell and fall through experience to specific services to gain similar server configuration control

10. Office 365 is Extensible Platform Web Services New programmability layer allowing third parties to interact with platform Office 365 Marketplace Helps you find partner applications and services to complement the Office 365 platform Microsoft® Azure Connect your platform with applications developed for Azure

11. Office 365 Allows You to Live in a Hybrid World OSP224 Microsoft Office 365 Management & Deployment Wednesday (June 27th) - 5:00 PM User migration flexibility Keep some users on-line and some users on-premises or keep them all in a single environment Workload migration flexibility Move or extend on-premises workloads to the cloud at your pace, move back from cloud to on-premises at will Single licensing agreement Supports all scenarios, to help you optimize costs and transition when it make sense for your business

12. Office 365 Provides Enterprise Grade Support OSP324 Microsoft Office 365 Service Reliability & Disaster Recovery Friday (June 29th) - 10:15 AM 24x7 support 24x7 phone or online accessible IT-level support dedicated to Office 365 Self service dashboard The Service Health Dashboard provides current information about the service status accessible on the Web or via RSS Partner ecosystem & community Broad community of 16,000+ WW partners and online community forums available to help you

13. demo Office 365 Admin Experience Philippe Maurent Service Engineer – Office 365 Microsoft Corporation

14. demo Office 365 User Experience Christophe Vallee Solution Architect – Office 365 Microsoft Corporation

15. There’s an Office 365 for EVERYONE • For education • Higher education or K-12 • Internal IT or IT partner required • Fully featured, scripting, customization • Same service level than enterprise tailored to meet needs of educators & students • For small business • IT consultant or no IT • Low monthly subscription price • Focus on simplicity vs. features • Community help • For the enterprise • Any size organization • Internal IT or IT partner required • Fully featured, scripting, customization • Range of offerings by use type • 24x7 phone support

16. Office 365 Supports a Diverse EnterpriseWorkforce Rich feature offering that meets a user’s full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today • Kiosk worker offer • 1 GB mailbox • Outlook Web App only • POP & ActiveSync support • Messaging, calendar, contacts • Forefront antivirus & anti-spam • SharePoint Access (0MB storage) • Site search capabilities • Office Web Apps • Information worker offer • 25GB mailbox • 500MB SharePoint storage • Client Connectivity • Mobility • Lync capabilities • Exchange & SharePoint capabilities • Office Professional Plus • On-premises access rights

17. Authentication Options with Office 365 Microsoft Online IDs Federated IDs (New) • Sign In with Cloud Identity • Authentication in the cloud • On-premises ID and Office 365 ID • Prompt for credentials • Absence of two-factor authentication • Password policy • Enforced globally by Microsoft • Not configurable by customers • Sign In with Corporate ID • On-premises authentication • No authentication prompt • On-premises only password management • Possible two-factor authentication • Requires on-premises Active Directory® Federation Services 2.0 server(s) OSP321 Active Directory Integration with Microsoft Office 365 Thursday (June 28th) - 8:30 AM

18. Continuous Improvements 12 Month Roadmap Communicated MonthlyService Update Communications Rhythm of the Service Field, Partner, And Customer Inputs Top Feature Requests Identified

19. New Capabilities Since Release Productivity & Collaboration Access Anywhere Global Availability Enterprise Security & Reliability IT Control & Efficiency • Enhanced OWA attachment preview with Office Web Apps • Sender photos in Outlook Web App • Improved Office Web Apps capabilities • Unified download page for Mac • SharePoint Business Connectivity Services (BCS) • Windows Live ID support for SharePoint Partner Access • Storage quota limit increase for Customers with more than 10,500 seats* • Enhancements to Connected Accounts • Exchange migration enhancements* • Exchange hybrid configuration wizard • Exchange enhancements to multi-mailbox search** • Exchange client access control • Retention Policy and Tag Management • Exchange Group Naming Policy • EU Model Clauses support • Improved ability to recover SharePoint sites • Do-it-yourself troubleshooting tool • Admin self-serve password reset • CRM Online integration with O365 • 64-bit Directory Synchronization Tool • Improved Windows Phone support via 7.5 “Mango” release • Lync mobile clients • Lync web scheduler • RIM Blackberry Business Cloud Services for Office 365 • Outlook Web App in IE 9 App mode • IE9 and Chrome support for SharePoint • Official support for Lion OS • Trials expands to 22 new markets • Direct web offering in Russia and S. Korea • Commercial availability in Chile and Brazil • New language support (Portuguese-Portuguese) • Continuous service reliability improvements • RSS for the Service Health Dashboard • Customer-level status for the Service Health Dashboard • SSAE 16 Type 1 (SSAE SOC 1 Type 1) • Health Insurance Portability and Accountability Act (HIPAA) *Feature is only available in Enterprise SKUs

20. Exchange Online Updates Productivity & Collaboration Access Anywhere IT Control & Efficiency Enhancements to Connected Accounts: Manual mailbox refresh enabled and automatic sync frequency increased to for Connected Accounts. Enhanced OWA attachment preview: Preview Office documents in OWA using Office Web Apps. Sender photos in OWA: A photo of a message’s sender is displayed from the Global Address List when messages are viewed in OWA. Email storage doubling for Kiosk plan:As a result of improvements in storage cost, the mailbox limit for Kiosk plan users increases from 500 megabytes (MB) to 1 gigabyte (GB). OWA in IE9 App Mode: Launch OWA with one click, stay informed of incoming email and IM when browser is minimized, and quickly access common OWA commands from the taskbar. Exchange ActiveSync (EAS) availability to Kiosk plan users: Kiosk plan users can now use any smartphone that supports Exchange ActiveSync.  However, users who want Exchange ActiveSync on tablet devices will need to upgrade to a SKU that includes Exchange Plan 1 or Plan 2. Staged Migration Enhancements: Improved control over migration batches and better visibility into items skipped during migration. Hybrid Configuration Wizard: Exchange 2010 Service Pack 2 feature that simplifies the setup of hybrid deployments Enhancements to multi-mailbox search: Improved search performance, plus the ability to preview message “hits” including a short preview of message contents. Retention Policy and Tag Management:Improved mailbox retention settings so users can now use the mail control settings in Exchange Control Panel to create and manage retention tags and policies

21. Enhanced OWA Attachment Preview • “Open in Browser” links to view attachments in • Office Web App • High-fidelity attachment previews using Word, Excel, & PowerPoint Web Apps Office Web Apps provide high-fidelity rendering of Office documents in Outlook Web App Refer to this EHLO Blog Post for more details

22. Sender Photos in OWA • “User can preview and change their own photo and IM chat status • Sender’s photo displayed in OWAs

23. SharePoint Online Updates Productivity & Collaboration Access Anywhere IT Control & Efficiency Business Connectivity Services (BCS): Support for connecting to line-of-business applications (web service based) Increased Enterprise Directory Synchronization: Large customers with large numbers of users can now provision the SharePoint Online service. This service update allows customers with up to 500,000 user objects to provision SharePoint Online. External Sharing: Invite by Business Email:External users can use their business email address to authenticate when invited into a site collection. Windows Phone 7.5 “Mango” support: Office 365 small business (http) and enterprise (https) offerings can access SharePoint Online lists and document libraries from the Office Hub Support for Internet Explorer 9 (IE9) and Chrome PDF Support Improvement:PDF files can now be opened directly into Adobe Reader without having to download the PDF to your desktop. Improved Recycle Bin: Ability for a Site Collection Administrators to recover full sites and site collections from within the SharePoint Online Administration Center recycle bin. Tenant storage quota limit increase – up to 25 terabytes (TB)*:Individual customers can now consume up to 25TB’s of data and content – previously this was stated as a per tenant limit of 5TB. The equation is: 10GB + (500MB * # of E users) + any purchased additional storage, up to 25TB.

24. External Sharing: Invite by Business Email • External users can be invited using • their primary business email address • EXAMPLE: mark@mark.com • Method of inviting and accepting are the same external sharing steps • The email user name has to be associated to the LiveID system, sometimes referred to as EasiID.

25. PDF Support Improvement No longer require download to local desktop. Customers now have option to open PDF files directly into Adobe Reader PDFs remain associated with SPO document library (both read and edit) Requires Adobe Reader 10.1.2 • New PDF icon

26. Office Web Apps Updates Print from editor: Print Word document from edit mode (in addition to view mode). Insert chart: Insert charts in Excel Web App Fill handle: Copy and paste values and formulas by dragging the fill handle. Print: Print presentations from PowerPoint Web App Edit text in more shapes: Enabling users to edit text in more shapes, vs. just placeholder shapes. Choose theme: Picking a presentation theme when you create a new document Insert clip-art: Insert clip art in PowerPoint Web App ODF support: View and edit ODF documents in Office Web Apps. Chrome support: Using Office Web Apps with the Chrome browser. IE9 native support:Using Office Web Apps with IE9 in native mode (vs. in IE8 mode).

27. Lync Online Updates Productivity & Collaboration Access Anywhere IT Control & Efficiency Lync client for Mac:Downloadable Lync client available for Mac users providing integrated functionality for instant messaging, presence, conferencing and voice. Client-side Recording: Tenant admin controlled (enable/disable) feature providing client recording capability. Lync Mobile Clients:Microsoft developed and supported mobile clients that deliver instant messaging, presence, single-touch audio conferencing and calling features across Windows Phone, Android, iOS and Nokia Symbian.* Web Scheduler:Browser-based tool for scheduling online meetings with proper access rights and roles. Update to Lync Online Control Panel:Tenant admins can control presence privacy, mobile phone notifications, dial-in conference settings and advanced user filtering and search. *Lync for Nokia Symbian will be available in the Ovi store and via a firmware update, released by Nokia in Q1 CY12.

28. Lync Online Control Panel Updates

29. Online Meetings Enhancements • Ability to schedule Lync meetings outside of Outlook • Client-side recording in Lync

30. Suite-level Updates Productivity & Collaboration Access Anywhere IT Control & Efficiency Unified Mac Downloads Page: UX improvements to add a single location for Mac users to download a desktop setup connector and Lync Multi-Language Pack for Office:Users can now download multi language pack for Office client from Office 365 portal and enjoy working in the language of their choice without having to reinstall Office. Windows Phone 7.5 “Mango:” Enables users to search fully indexed email and attachments on Exchange Online. Users can also search fully indexed Office documents on your SharePoint Online team sites. BlackBerry Business Cloud Service:New BBCS service - hosted, licensed and supported by RIM for Office 365 users Official Support for Lion OS:Added Lion OS to the list of officially supported operating systems Compliance Updates:Compliant with EU Model Clauses, Data Processing Agreements and ISO 27001, and HIPAA among other standards. Identity Updates:Improved client access control based on network connectivity Admin Password Reset:Self-serve tool for admins to reset their password 64-bit Directory Synchronization Tool:64-bit version will use Forefront Identity Manager (FIM) 2010 as the underlying synchronization engine Do-it-yourself Troubleshooting Tool: Step-by-step guidance through common support issues available in the community

31. AdminSelf Serve Password Reset • An SMS with a recovery code is sent to the mobile phone number provided • An email is sent to the alternate email address with a link at which user enters the recovery code Follows a two step authentication process that requires user to provide both a mobile phone number and alternate email address at sign in To reset the password, user clicks on “Forgotten Password” link on the sign in page On successful authentication, user can self reset password

32. Windows Phone Updates Fast set up using auto detection with a single input of Office 365 ID and password Access to email, calendar, tasks, contacts with Outlook Mobile built in Access to Office documents with Office Mobile built in SharePoint Workspace Mobile designed to keep the mobile workforce up to date Instant messaging & online meetings with Lync Mobile app available as a free download in the Marketplace New security features

33. Blackberry Device Support • Admin • Web-based admin portal to manage users & settings • Impersonation console for Delegate Admin Partners (DAPS) • Role-based administration • Familiar admin console with functionality to reset device passwords, lock & wipe lost devices • BES Express set of IT Policies • Support for BlackBerry® Balance™ • Enterprise-Only Wipe • Protection of corporate data • End User • Mobile Synchronization of Exchange Online • Email, Contacts, Calendar, Tasks, Notes, etc. • BlackBerry Balance Support • Web-based self-service console • Device Switch, Backup & Restore • Set Enterprise Activation Password • Remotely Lock/Wipe Device • Familiar BlackBerry experience & performance RIM Blackberry® Business Cloud Services Benefits

34. Hosted and supported by Research in Motion (RIM) to deliver BlackBerry service (for Office 365) via the cloud Utilizes familiar underlying RIM technology and functionality experienced with BlackBerry services Provides BlackBerry email, calendar and PIM experience forexisting and future Office 365 Enterprise Plan customers (either full suite or Exchange Online standalone) Costs at launch are $0 per user/month although customers still require BlackBerry device and service plan Global market availability planned for the majority of current Office 365 countries with new markets being evaluated by RIM No big capital expenditure or upfront investment costs (infrastructure, licensing) and lower operational and maintenance costs Blackberry Device Support RIMBlackberry® Business Cloud Services: Highlights

35. Session Summary • This session introduced you to Office 365 and some of the enterprise considerations when leveraging the cloud. • We recapped the full capabilities of the service • Drilled into the improvements that have been made to the service since its launch.

36. OSP Related Content

37. Related Resources • Office 365 TechCenter: technet.microsoft.com/Office365 • Office Client TechCenter: technet.microsoft.com/office • Office, Office 365 and SharePoint Demo Area Includes: • Office 365 IT Pro Command Center • Office 365 Data Center Exhibit

38. Track Resources • Office 365 TechCenter: technet.microsoft.com/Office365 Office Client TechCenter: technet.microsoft.com/office Office, Office 365 and SharePoint Demo Area Includes: Office 365 IT Pro Command Center Office 365 Data Center Exhibit

39. Resources Learning TechNet • Connect. Share. Discuss. • Microsoft Certification & Training Resources http://europe.msteched.com www.microsoft.com/learning • Resources for IT Professionals • Resources for Developers • http://microsoft.com/technet http://microsoft.com/msdn

40. Evaluations Submit your evals online http://europe.msteched.com/sessions

41. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.