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QuickSeat. CS 410 Feasibility Presentation http://www.cs.odu.edu/~wajid/cs410/. Presentation Outline .  Societal Problem  Budget  Demand  Schedule Our Solution  Advantages Group Organizational Chart  Limitations Components  Risks

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  1. QuickSeat CS 410 Feasibility Presentation http://www.cs.odu.edu/~wajid/cs410/

  2. Presentation Outline Societal Problem Budget  Demand Schedule • Our Solution Advantages • Group Organizational Chart Limitations • Components Risks • What We are Solving What We Are Not • Competition Solving • Resource Requirements  Conclusion Market  References

  3. Societal Problem Due to technological advancements, today’s society expects quicker and more reliable service within restaurants. However, technology has not been implemented enough to provide efficient service.

  4. Demand  858,000 restaurants nationwide  286,,566,172 population  4 out of 10 people eat out a day  7.5% growth rate each year  $408 billion in sales

  5. Demand  Total economic impact of $1 trillion  Every dollar spent generates more than $2 in business for other industries  1 million restaurants in year 2010  Up from 831,000 in 2000  Largest employer outside the government  Employs 11.6 million people or 8% of those employed in the U.S.

  6. Total Number of Surveys 208

  7. Survey Statistics  Main Focus

  8. Q: How often do you eat out at casual restaurants per month?  1) 1-5  2) 6-10  3) 11 or more

  9. Q: At the entrance of the restaurant, would you be interested in seeing the waiting time to be seated and the waiting queue?  1) Yes  2) No

  10. Q: Would you be interested in knowing how long you have to wait before your order arrives?  1) Yes  2) No

  11. Q: How many people are in your party when you go out to eat? • 1) 1-2 • 2) 3-5 • 3) 6 or more

  12. Q: What is your biggest complaint at restaurants, if any? • 1) Slowness • 2) Inattentiveness • 3) Forgetfulness • 4) Cleanliness • 5) Dishes / Glasses / Silverware • 6) Rudeness • 7) Incorrect billing

  13. Summary  People are interested in seeing seating and food queue

  14. Our Solution Solution: A system with multiple features that will: 1)Improve operating cost 2)Convey information regarding seating preparation 3)Provide faster and more accurate service

  15. Group Organizational Chart

  16. Functional Component Diagram

  17. Technological Components Smart Card Busboy/host(ess) Card Reader

  18. Components

  19. What We Are Solving  Inefficiency -Avoid wasted time during seating -Gathering statistical data

  20. Restaurant Efficiency Food Prep Management Efficiency Waiter(ess) Staff Patrons

  21. Hire More Employees Existing Paging System Point-of-  Sales PDA's Table-Check QuickSeat Provide data No No Yes No Yes Yes Waiting queue Yes Yes Yes No Yes Yes Inventory No No Yes No No No Bad Service Yes No Yes Yes Yes Yes Competition Matrix

  22. Resource Requirements  Smart card Schlumberger  Smart card swiper smart card  POS swiper Omron programming

  23. Market  Chains  Casual Restaurants

  24. Budget Variable cost Unit cost Smart card 5 for $49.00 Smart card reader $49.00 x 25 tables

  25. Budget Operating cost Maintenance contract $4000/year Main data processing $4000

  26. Budget Variable cost $49.00 + $1225.00 = $1274.00 Total cost: $9274.00

  27. Schedule Planning and Design- 2 months Coding-6 months Testing-1 ½ months(Depending on POS)

  28. Advantages  Faster table turnover  Statistical information  Future projection  More sales  Reduce chaos  Calmer atmosphere  Uniform fire code article 12

  29. Future Advantages  Scheduling  Smart card for customers  Personalized  Food queue

  30. Limitations  Can not guarantee faster service depending on: 1) Crowds 2) Holidays 3) Events

  31. Risks  Damage to reader  Different POS  Maintenance

  32. What We Are Not Solving  Inattentiveness  Forgetfulness  Cleanliness  Rudeness  Incorrect billing

  33. Conclusion Improve operating cost Convey information regarding seating preparation Provide faster service and more accurate service Survey Data

  34. References  Omron Systems • http://www.omronosi.com  Schlumberger Sema • http://www.reflexreaders.com  No Frill Bar and Grill • Owner: Jerry Meltsner  Ruby Tuesdays • Table Check •http://www.tablecheck.com

  35. References http://www.hotelschool.cornell.edu/publi cations/hraq/feature/pdf/390698a.pdf http://www.sd81.k12.wa.us/Safety/pdf/editrout route.pdf http://www.restaurant.org http://www.census.gov

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