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High/Scope. Problem Solving Approach. Approach Calmly: The adults need to remain calm in order to set the tone for the students Use “I” statements to express frustrations or concerns (i.e. “I am very upset because hitting hurts people.”). Problem Solving Steps:. 1. Approach Calmly
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High/Scope Problem Solving Approach
Approach Calmly: • The adults need to remain calm in order to set the tone for the students • Use “I” statements to express frustrations or concerns (i.e. “I am very upset because hitting hurts people.”) Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
Acknowledge Feelings: • Use simple, descriptive words • Acknowledging feelings can help reduce the stress and anxiety of the student Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
Gather Information: • Adults should obtain information from both children • Focus on the actions or materials (not questions like “Why did you do that” or “How do you think she feels?” – those questions are too abstract) Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
Restate the Problem • The adult should then restate the problem • Check with the children to make sure you have correctly identified the problem Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
Ask for Ideas for Solutions & Choose One Together: • Work with the children and explore all suggestions Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
Be Prepared to Give Follow-Up Support: • Check in with the children to see how the plan is working Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
http://www.teachertube.com/viewVideo.php?video_id=190692&title=Nobody_likes_hittinghttp://www.teachertube.com/viewVideo.php?video_id=190692&title=Nobody_likes_hitting Problem Solving Steps: 1. Approach Calmly 2. Acknowledge Feelings 3. Gather Information 4. Restate the Problem 5. Ask for Ideas for Solutions & Choose One Together 6. Be Prepared to Give Follow-Up Support
RESPECT Think about how you are addressing the students: It’s not always what you say, but how you say it