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Matthew Lester Group Chief Finance Officer

Growing our business. Matthew Lester Group Chief Finance Officer. Value Drivers - Group. Costs. Profit. Free Cash. Revenue. UK Parcels B to C growth + RPI. For every £1 earned we make 4p. EBITDA Grow profits. Transformation £0.2bn. People Wage rates – productivity + IT.

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Matthew Lester Group Chief Finance Officer

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  1. Growing our business Matthew Lester Group Chief Finance Officer

  2. Value Drivers - Group Costs Profit Free Cash Revenue UK Parcels B to C growth + RPI For every £1 earned we make 4p EBITDA Grow profits Transformation £0.2bn People Wage rates – productivity + IT UK Letters Down 4-6% + RPI Investment £665m Non-People Inflation - procurement Past Peak 2013/14 £403m 4.4% GLS Parcels Euro GDP £334m Grow in line with our peers £9.1bn £8.5bn

  3. Revenue Growth – UKPIL Parcels £2.9bn* UKPIL Parcels B to C growth + RPI Revenue Maintain share of a growing market *Year to March 2013

  4. Revenue Management – UKPIL Letters £4.7bn* UKPIL Letters Down 4-6% + RPI Growing MarketReach & Keep me Posted *Year to March 2013

  5. Managing our costs - People People Wage rates – productivity + IT Costs More IT investment 2–3% Productivity by core network optimisation & efficiency everywhere

  6. Managing our costs – Non people Non-People Inflation - procurement Procurement reduced costs £64m Managing demand and cutting waste

  7. Investment Revenue Growth Focused Modernisation Focused • Past peak of transformation investment • Parcels expansion • Barcoding & Tracking • Address IT and make it a commercial opportunity Cash Investment £665m

  8. Growing Cash Flow Double free cashflow Bigger share of a growing parcels market Growing MarketReach = Critical to helping offset decline in letter 2–3% Productivity & continue optimising core network Procure well, manage demand and cut waste More investment in IT Parcels capacity Barcoding & Tracking

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