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Presenting theGrapevine.com. Hari Khalsa Lorrianne Nault Samantha Konwinski Charles Yiu. First Steps. Target audience People who are relatively new to wine drinking and buying wine Methods used Directed storytelling, competitive evaluation and brick and mortar observation Goal
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PresentingtheGrapevine.com Hari Khalsa Lorrianne Nault Samantha Konwinski Charles Yiu Charles | Hari | Lorri | Samantha
First Steps • Target audience • People who are relatively new to wine drinking and buying wine • Methods used • Directed storytelling, competitive evaluation and brick and mortar observation • Goal • Provide wine recommendations, some wine education, and a fun and interactive experience Charles | Hari | Lorri | Samantha
User Research: Directed storytelling • Buying decisions based on price, type of wine, and look of the label • Get recommendations from trusted friends and family • Design ideas • Show wine labels • Use simple language • Where to find this wine Charles | Hari | Lorri | Samantha
Competitive Analysis: Wine related websites • Effective • Personalization • Various search methods available • Updated feature articles • Glossaries • Room for improvement • Requiring registration to use site • Advertisements • Unclear expert rating systems • No location specific information • Hoity-toity language Charles | Hari | Lorri | Samantha
Brick and Mortar: Winery and Wine & Spirits Store • La Casa Narcisi Winery • Approachable staff • Focus on wine buyer • Serene atmosphere • Ability try and compare wines • Pressure to comment on wines tasted • Wine & Spirits Superstore • Plush atmosphere in premium wine section • Staff recommended wines • Staff knowledgeable, yet snotty • Intimidating for novice wine drinking Charles | Hari | Lorri | Samantha
Design Ideas • Duplicate winery atmosphere with relaxing color scheme • Provide descriptions for all wines • Reduce intimidation factor • Incorporate “my favorites” list • Include location-specific “where to buy” feature • Wine education features Charles | Hari | Lorri | Samantha
Post-Critique Refinement • Price selection based on user’s mental model • Created shopping list • One-step registration • Incorporated social networks Charles | Hari | Lorri | Samantha
Design Process: Stage One Charles | Hari | Lorri | Samantha
Design Process: Stage Two Charles | Hari | Lorri | Samantha
Design Process: Stage Three Charles | Hari | Lorri | Samantha
Scenario • Charlie, novice wine drinker • Recent college graduate • Associates drinking wine with sophistication • Wants recommendations of wine he might enjoy • Enters theGrapevine.com Charles | Hari | Lorri | Samantha