1 / 12

UOM Library Sharing Best Practices Anna Fragkou

UNIVERSITY OF MACEDONIA Library & Information Center. UOM Library Sharing Best Practices Anna Fragkou. UNIVERSITY OF MACEDONIA Library & Information Center. Commitments. Standards International Standards – Greek reality Awareness International practices & trends Innovation Users’ needs

madeson-taylor
Download Presentation

UOM Library Sharing Best Practices Anna Fragkou

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. UNIVERSITY OF MACEDONIA Library & Information Center UOM Library SharingBest PracticesAnna Fragkou Sharing Best Practices among Universities - Thessaloniki, Greece

  2. UNIVERSITY OF MACEDONIA Library & Information Center Commitments • Standards • International Standards – Greek reality • Awareness • International practices & trends • Innovation • Users’ needs • National/institutional policies • Participation in national & European programmes/projects • Hellenic Academic Libraries Link (HEAL-Link) • Personnel training & development Sharing Best Practices among Universities - Thessaloniki, Greece

  3. UNIVERSITY OF MACEDONIA Library & Information Center Regulations & Planning • Library strategic planning 2002-2006 • Library organization chart and operation regulation (2002) • Library emergency plan • Secondary regulations (for several Library operations) • Marketing plan (2007) Sharing Best Practices among Universities - Thessaloniki, Greece

  4. UNIVERSITY OF MACEDONIA Library & Information Center Rules & Policies • Collection management & development rules (Course analysis, OCLC/WLN Conspectus) • Technical processing of material policies (website, 2007) • Circulation rules – e-reserve collection rules • A/V room usage rules • e-Question service rules • Services to VIP manual (ACCELERATE project) • Train the VIP user manual (ACCELERATE project) Sharing Best Practices among Universities - Thessaloniki, Greece

  5. UNIVERSITY OF MACEDONIA Library & Information Center Respond to Users • Filling forms for: • New acquisitions • Priority in technical processing • Interlibrary loan • Reserve Collection • e-Question service Sharing Best Practices among Universities - Thessaloniki, Greece

  6. UNIVERSITY OF MACEDONIA Library & Information Center Services offered • Standard services • Print & electronic collections • Databases, e-journals, Internet • Circulation – interlibrary loan – document delivery • Reference services • Users’ awareness (Library website – e-mails – Library Newsletter) • Information literacy program • Facilities, equipment, applications • reading space, copiers, A/V equipment, • computers, wireless LAN (new), controlled access environment, • self check-out, anti-theft security system => RFID (2007) Sharing Best Practices among Universities - Thessaloniki, Greece

  7. UNIVERSITY OF MACEDONIA Library & Information Center Services offered (2) • “Special” services • Services to VIP (adaptive equipment, space, tactile maps, digitization) • Seminar on developing services to VIP (libraries) • Seminar on the use of e-resources (VIPs) (new) • e-Reference services: “e-Question” (OCLC QuestionPoint) • New acquisitions electronic show-room • A-Z integrated journal access environment • Virtual Learning Environment • Institutional Repository (new) Sharing Best Practices among Universities - Thessaloniki, Greece

  8. UNIVERSITY OF MACEDONIA Library & Information Center Control & Assessment • Annual Library report • Internal annual reports of Library Departments • Statistical data (Total Quality Management Unit – University of Ioannina) • Personnel assessment reports (government standard) • Visits to the Library premises Sharing Best Practices among Universities - Thessaloniki, Greece

  9. UNIVERSITY OF MACEDONIA Library & Information Center Services assessment • Information literacy program assessment form • e-Question service assessment form • Seminar on developing services to VIP (libraries) assessment form • Databases usage • Library website visits • LibQual (2007) Sharing Best Practices among Universities - Thessaloniki, Greece

  10. UNIVERSITY OF MACEDONIA Library & Information Center Community assessment • User needs survey (1997) • New user needs survey (2007) • User satisfaction survey (2007) Sharing Best Practices among Universities - Thessaloniki, Greece

  11. UNIVERSITY OF MACEDONIA Library & Information Center Internal Communication • Interviews with Library personnel • Departmental meetings • Personnel meetings • Library internal e-mailing list Sharing Best Practices among Universities - Thessaloniki, Greece

  12. UNIVERSITY OF MACEDONIA Library & Information Center We are doing our best to get the best for our users… Sharing Best Practices among Universities - Thessaloniki, Greece

More Related