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QMS CERTIFICATION

QMS CERTIFICATION. Presentation 3.6.2008 Col (eng) Markku Ahlberg. Contents. QMS Certificates in the world The Results of the Questionnaire 2008 The Results of the Questionnaire 2002 The Finnish way QMS Certification – Quality Progress Dec 2007 Discussion. Certificates 1.1.2006

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QMS CERTIFICATION

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  1. QMS CERTIFICATION Presentation 3.6.2008 Col (eng) Markku Ahlberg

  2. Contents • QMS Certificates in the world • The Results of the Questionnaire 2008 • The Results of the Questionnaire 2002 • The Finnish way • QMS Certification – Quality Progress Dec 2007 • Discussion

  3. Certificates 1.1.2006 ISO 9001:2000

  4. Certificates 1.1.2006 Top 10 countries for ISO 9001:2000 certificates

  5. Certificates 1.1.2006 ISO 14001:2004

  6. Certificates 1.1.2006 Top 10 countries for ISO 14001 certificates

  7. Certificates 1.1.2006 ISO 9001:2000 certifications worldwide Europe

  8. Certificates 1.1.2006 ISO 9001:2000 certifications worldwide Europe

  9. Certificates 1.1.2006 ISO 9001:2000 North America

  10. Certificates 1.1.2006 ISO 14001 certifications worldwide Europe

  11. Certificates 1.1.2006 ISO 14001 certifications worldwide Europe

  12. The results of the Questionnaire 2008 • 12 nations responded to the Questionnaire • BEL, CAN, CZE, FIN, FRA, GER • HUN, ISR, NOR, NET, SLK, SWE

  13. The results of the Questionnaire • How many people work in GQA? • BEL 4 HUN 14 • CAN 175 ISR 35 • CZE 103 NOR 18 • FIN 4 NET 50 • FRA 55 SLK 4 • GER 100 SWE 10

  14. The results of the Questionnaire 2. Are audits part of your on-going GQA activities? BEL Yes HUN No CAN Yes ISR Yes CZE Yes NOR Yes FIN Yes NET Yes FRA Yes SLK Yes GER Yes SWE Yes

  15. The results of the Questionnaire 3. Are formal audits of QMS part of your GQA activities? BEL No HUN No CAN Yes ISR No CZE Yes NOR Yes FIN Yes NET No FRA No SLK Yes GER Yes SWE Yes

  16. The results of the Questionnaire 4. Does your Government have an internal QMS certification organization? BEL No HUN Yes CAN No ISR No CZE Yes NOR Yes FIN Yes NET No FRA No SLK Yes GER Yes SWE No

  17. The results of the Questionnaire 5. If you have an internal certification organization, how many people? BEL n.a. HUN 9 CAN n.a. ISR n.a CZE 22 NOR 1 FIN 3 NET n.a FRA n.a. SLK 5 GER 19 SWE n.a

  18. The results of the Questionnaire 6. If you have an internal QMS certification organization, how many full time auditors? BEL n.a. HUN 9 CAN n.a ISR n.a CZE 0/55 NOR 1/17 FIN 2/20 NET n.a FRA n.a. SLK 5/0 GER 19 SWE n.a

  19. The results of the Questionnaire 7. If you have internal QMS certification organization auditors, how they are qualified? BEL n.a. HUN Ext.course CAN n.a. ISR Int.course CZE Int.course NOR Ext.course FIN Int.course NET n.a. FRA n.a. SLK Ext.course GER Ext.course SWE n.a.

  20. The results of the Questionnaire 8. Has your internal QMS certification organization been accredited? BEL no HUN yes CAN n.a. ISR no CZE no NOR no FIN no NET n.a. FRA n.a. SLK no GER no SWE n.a.

  21. The results of the Questionnaire 9. Does your national acquisition system require your suppliers have a Certificate? BEL no HUN yes CAN no ISR yes CZE no NOR no FIN yes NET no FRA no SLK yes GER no SWE no

  22. The results of the Questionnaire 10. If your national acquisition system do not require QMS certificate, how do you confirm to fulfill QMS requirement? BEL QP HUN n.a. CAN audits ISR n.a. CZE QP NOR audits FIN n.a. NET survey FRA QP SLK QP GER n.a. SWE audits

  23. The results of the Questionnaire 11. How many certificates has your internal QMS certification organization issued? BEL n.a. HUN 20/100 CAN n.a. ISR n.a. CZE 98/0/12 NOR 25 FIN 20 NET n.a FRA n.a. SLK 0/19 GER 0/25 SWE n.a. Note: AQAP incl ISO 9001/only AQAP additional requirements

  24. The results of the Questionnaire 12. Does your National Defence Policy require military units to have certified QMS? BEL no HUN no CAN yes ISR no CZE no NOR no FIN yes NET no FRA no SLK no GER no SWE no

  25. The results of the Questionnaire 13. Does your internal QMS certification organization issue certificates to your own units? BEL no HUN no CAN n.a. ISR no CZE no NOR yes FIN yes NET no FRA no SLK no GER no SWE no

  26. The results of the Questionnaire 14. If yes to question no 13, how many certificates have been issued? BEL n.a. HUN n.a. CAN 36 ISR n.a. CZE n.a. NOR 4 FIN 15 NET n.a FRA n.a. SLK n.a GER n.a. SWE n.a

  27. The results of the Questionnaire 15. If 3rd party certification is required does your National Policy direct that a specific company be used? BEL n.a. HUN n.a. CAN yes ISR no CZE no NOR no FIN no NET no FRA n.a. SLK no GER n.a. SWE no

  28. The results of the Questionnaire 16. Do your GQA organization use a Quality Award model internally or externally within the supplier base? BEL n.a HUN n.a. CAN n.a ISR n.a. CZE yes NOR n.a. FIN yes NET yes FRA yes SLK n.a. GER n.a. SWE n.a.

  29. The results of the Questionnaire 17. If yes to question no 16, which Quality Award model is used? BEL n.a. HUN n.a. CAN n.a. ISR n.a. CZE CAF NOR n.a. FIN EFQM NET INK (EFQM) FRA FPQ SLK n.a. GER n.a SWE n.a.

  30. The Finnish Way • We have in Finland so called Materiel Policy Strategy published by our Ministry of Defence in the spring 2007. This strategy has many appendixes, appendix 2 is called Quality Strategy, according to this: • Our most important Suppliers must have system, who fulfils ISO 9001, AQAP 2110 and ISO 14001 requirements • Our own units, working with maintenance and/or service must have system who fulfils ISO 9001 and ISO 14001 requirements • Our own Materiel Commands (Army, Navy, Air Forces) must have a system who fulfils ISO 9001, AQAP 2110 and ISO 14001 requirements

  31. AC250 Questionnaire 2002 • Almost the same questions • 16 nations responded • No big differencies • Own certification units 12 nations • Accreditation: BEL and POL • Most nation: AQAP incl ISO • Certificates to own units: 6 nations • Requirement for Supplier certificates: 9 nations • Quality Awards: 6 nations

  32. QMS Certification • A study of ISO 9001 certified organizations • revealed that certification bodies often lack • process uniformity • The study included a field validation survey • and on-site assessment of certified organizations • The study indicates that effectiveness of • Certification Bodies varies very much (2,47-4,06) • The scope of the study: 10 Certification Bodies • and 112 certified units • Quality Progress December 2007 pages 52-58

  33. Discussion • I have tried to interpret the answers • of the Questionnaires, but … • Every comments are useful • I can fulfil my presentation • if I get more answers

  34. THANK YOU Questions?

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