1 / 12

Self Assessment - An Award Simulation Approach

Self Assessment - An Award Simulation Approach. Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23 rd February 2006 University of Macedonia. Personal Background. 20 years in industry with EFQM Founder Member

magee-workman
Download Presentation

Self Assessment - An Award Simulation Approach

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Self Assessment -An Award Simulation Approach Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23rd February 2006 University of Macedonia

  2. Personal Background • 20 years in industry with EFQM Founder Member • Worked with EFQM since 1996 • Benchmarking Group • Senior Assessor for EEA • Member, Awards & Recognition Working Group • Member 2005 FC/Model Review Group

  3. Some Facts about LJMU • 25,000 students • 2,500 staff • Annual Revenue Budget €170m • Several Areas of International Research Excellence • 10 spin-out companies p.a. • Owners of the world’s largest Robotic Astronomical Telescope

  4. Excellence Model & LJMU • EFQM Members since 1997 • Formally adopted Excellence Model in October 2002 • Diagnostic Self-Assessment in February 2003 (All 32 Criterion Parts) • ‘Diagonal Slice’ Team Approach

  5. 2005 Self-Assessment An Award Simulation Approach

  6. Why Award Simulation ? • 2 years of action following first assessment • Senior Group Fully Involved • Too Close to the Action..lost objectivity • Award Application Process…restores objectivity • Opportunity for External Input • More Mature in Excellence Terms

  7. Award Simulation Process • Assessment Framework Selected (e.g. EEA, BQF, Excellence North West) • Application Drafted • Application Agreed Internally • Assessment Team Selected (internal assessors/externally led) • Application Submitted

  8. Award Simulation Process • Application Assessed by Team • Team Consensus Meeting (1.5 Days) • Team Site Visit Planning (0.5 Days) • Site Visit (2 Days) • Team Final Consensus & Scoring (1 Day) • Feedback Report produced

  9. Award Simulation Advantages • Drafting Application is a reflective process • Increased objectivity; separates assessment from development work • Structured approach; formal and disciplined • Professional Assessors; independent feedback & scoring • Rehearsal for the ‘Real Thing’

  10. Recommendations for Others • Use a sub-set of the senior team to draft application • Use a mix of internal & external assessors (knowledge combined with objectivity) • Don’t brief interviewees & focus groups • Remember it’s about exposing issues – not hiding them

  11. Outcomes for LJMU in 2005 • 6 main themes (all recognised & now being addressed) • Score more than doubled since last self-assessment • Likely to be at ‘finalist’ standard within 2 years • Renewed impetus & confidence

  12. Questions? Paul Evans: Director of Business Excellence Liverpool John Moores University EFQM Education Community of Practice 23rd February 2006 University of Macedonia

More Related