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The Importance of IS Management. Chapter 1 Information Systems Management In Practice 6E McNurlin & Sprague. A Little History. The Organizational Environment. External forces cause firms to reexamine how they compete: Internet Economy Globalization Business Ecosystems Decapitalization
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The Importance of IS Management Chapter 1 Information Systems Management In Practice 6E McNurlin & Sprague
The Organizational Environment External forces cause firms to reexamine how they compete: • Internet Economy • Globalization • Business Ecosystems • Decapitalization • Faster Business Cycles • Greater Transparency and Accountability
The Organizational Environment Internal structural forces affect how companies operate: • Demand-pull • Customer centricity • Self-service • Real-time working • Team-based working • Anytime/anyplace information work • Outsourcing and strategic alliances • The demise of hierarchy
The Organizational Environment Goals of the New Work Environment • Leveraging knowledge globally • Organizing for complexity • Working electronically • Handling continuous and discontinuous change.
The Technology Environment Hardware Trends • Moving Toward Wireless
The Technology Environment Software Trends • Network-centric
The Technology Environment Data Trends • Move Towards Content
The Technology Environment Communication Trends • Internet-centric Telecom
The Mission of Information Systems The mission is to improve the performance of people in organizations through the use of information technology.
Organization of this Book • Part I - Leadership • Part II - Technologies • Part III - Delivery • Part IV - Supporting work • Part V - Looking ahead