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Business Process, Information and Information System. What is business process?. A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal or
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What is business process? • A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal or • A network of activities, resources, facilities and information that interact to achieve some business function
What are the components of business process? • Activities transform information of one type into information of another type. Manual or automates or both. • students registration, sports events • Resources are items of value • KPM, JPN, PPD • Facilities are structures used within the business process. • SMA, PATSKOM, SAP, SSDM • Information – transform the input into the output • all the meaningful data flow through all above.
Characteristic of Good Information • Accurate • Timely • Relevant • To context • To subject • Just barely sufficient • Worth its cost
What is the role of information in business process? • For management • And strategy decision
How do information system support business process? Actors Instructions Bridge Hardware Procedures People Software Data Computer side Human side