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Background

WIC EBT User Group Meeting Retailer Certifications Crowne Plaza Hotel Alexandria, VA July 23, 2014. Background. RORC is a POS software provider based in Fort Worth, TX Primary customers are independent grocers. Involved with e-WIC since 2006.

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Background

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  1. WIC EBT User Group MeetingRetailer CertificationsCrowne Plaza HotelAlexandria, VA July 23, 2014 (c) 2014 Retailer Owned Research Company - Company Confidential

  2. Background RORC is a POS software provider based in Fort Worth, TX • Primary customers are independent grocers. • Involved with e-WIC since 2006. • The company piloted offline with Texas, Wyoming and New Mexico and currently has sites in Texas and Wyoming. • In 2009, we certified for Online with CDP and JPM. • Recently certified in VA with Xerox. • Have had two different products certified since 2009. • viPOS • RORCv6 (c) 2014 Retailer Owned Research Company - Company Confidential

  3. Success Keys #1 You are not alone. #2 You do not need to know everything. #3 Know and Notify the Players in Advance. #4 Know the data flow. (c) 2014 Retailer Owned Research Company - Company Confidential

  4. Success Keys • You are not alone! • In both Online and Offline, several agencies have already “blazed the trails” and paved the road. • Follow their lead. • Avoid deviating from what they deployed and tested. • Limits the chance of the vendor issues. • Allows you more time to focus on the back-end and clinic systems. • You do not need to know everything. • Plagiarize! It’s the greatest form of flattery in technology! (c) 2014 Retailer Owned Research Company - Company Confidential

  5. Success Keys • Know and Notify the Players in Advance • Vendors (Retailers) • Who supports their POS? • POS Providers • Code Consistency / Versioning • Dealers • Did they write any of the WIC logic? • If yes, they become yet another player • Could be a wholesaler (c) 2014 Retailer Owned Research Company - Company Confidential

  6. Success Keys • Know the Data Flow • Who/what touches the prescription data? • Offline Potential Pieces & Parts • Pin Pad (Mfg/OS/Software) • Payment Gateway (e.g. Connected Payments) • POS Software • Corporate Vendor Site • Agency • Online Potential Pieces & Parts (c) 2014 Retailer Owned Research Company - Company Confidential

  7. Success Keys • Know the Data Flow • Who/what touches the prescription data? • Offline Potential Pieces & Parts • Online Potential Pieces & Parts • Pin Pad (Mfg/OS/Software) • Payment Gateway (e.g. Connected Payments) • POS Software • Aquirer (e.g. First Data) • Processor (e.g. JPM, Xerox, CDP) (c) 2014 Retailer Owned Research Company - Company Confidential

  8. Online Considerations • Is an Acquirer Utilized? • If the POS has certified to one processor, then the path used (POS -> Acquirer -> Processor) has effectively been certified to all processors. • Should not require a subsequent Level 1 or 2 • If POS communicates directly with the Processor, then… • The POS will need to certify with each processor. • Once certified – Should be good to go anywhere. • States have used their processor to perform “mini-certifications.” (e.g. VA) (c) 2014 Retailer Owned Research Company - Company Confidential

  9. Offline Considerations • Pin Pad Make, Model, Operating System, and Firmware must be certified to POS or Payment Gateway. • Is a Payment Gateway Utilized? • POS certifies to the Gateway • Once a Pin Pad is certified with the Gateway, it should be OK for use with any POS that utilizes the Gateway. • Stick to an established communication method for sending/receiving files • FTP, SFTP, HTTPS (c) 2014 Retailer Owned Research Company - Company Confidential

  10. Simplify by… Using the keys and knowing the pieces and parts of your chosen solution. (c) 2014 Retailer Owned Research Company - Company Confidential

  11. Questions? (c) 2014 Retailer Owned Research Company - Company Confidential

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