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Assessing the change capability of an organisation

Assessing the change capability of an organisation. Jennifer Stapleton FBCS. About Outperform. A specialist consultancy Helping organisations improve their bid, project and programme management performance through the practical application of best practice methods Accreditations

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Assessing the change capability of an organisation

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  1. Assessing the change capability of an organisation Jennifer Stapleton FBCS

  2. About Outperform • A specialist consultancy • Helping organisations improve their bid, project and programme management performance through the practical application of best practice methods • Accreditations • ISO9001 Certified • Accredited Consulting Organisation • Professional membership • APM corporate member • Best Practice User Group member

  3. Agenda • Introduction to P3M3 • Using P3M3 to improve change performance • Using P3M3 to decide where help is needed (case studies)

  4. Set Strategy Track Benefits Identify Changes Manage Portfolio Define Projects People Process Technology APM BoK Execute Projects P2MM P3M3 Where to Improve Change Performance Right Direction Do the Outcomes have the intended impact on the business strategy? Right Projects Did the Projects Have the Desired Outcomes? Right Governance Do the Projects Consistently Produce the Desired Outputs? Right Way Did the Project Produce the Desired Output?

  5. Introduction to P3M3

  6. P3M3 Maturity Levels

  7. 2% 4% 9% 85% P3M3 Maturity Levels (Process Improvement) Deliberate optimisation/improvement (Quantified) Process management and measurement takes place (Embedded)The process is defined/confirmed as a standard business process - Documenting desired practices / Designing processes. (Process discipline) The process is used repeatedly - Documenting current practices (Chaotic, Ad Hoc, Heroic) The starting point for use of a new process

  8. P3M3 Key Process Areas (KPAs) • First draft released 2003 • First release Feb 2006 • Based on OGC Best Practice and various Bodies of Knowledge • Some KPAs common to projects, programmes and portfolio. • Each KPA includes • Goals • Approach • Deployment • Review • Perception • Measures

  9. Example KPA – Business Case

  10. Example KPA – Business Case

  11. Example KPA – Business Case

  12. Metrics ImprovementPlan AppropriateKPAs Step 4How will you know? BaselineAssessment Step 3How will you get there? Step 2Where do you want to be? Using P3M3 to Improve Change Performance Step 1Where are you today?

  13. Case Studies

  14. Where do we need help?

  15. Business Strategy Resource Management Delivery Management Integrated Solutions Concept    Change Capability Dashboard

  16. Change vs. BAU

  17. Changes don’t always stick

  18. Contacts • Contact Us • t +44 870 116 1293 • f +44 871 750 3386 • e info@outperform.co.uk • w www.outperform.co.uk

  19. Outperform UK LtdAn Accredited Consulting Organisation Improving Performance Through Best Practice Bids, Projects, Programmes PRINCE2™ is a Trade Mark of the Office of Government Commerce The PRINCE2 Cityscape Logo™ is a Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trade Mark Office

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