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cab online marketing Michael Duchardt. cab online marketing. cab online marketing. Internet. Personal contact. Catalogues from suppliers. Professional magazines. Trade shows. Advertising. Newsletters. Industy associations.
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cab online marketing Michael Duchardt
cab online marketing Internet Personal contact Cataloguesfromsuppliers Professional magazines Trade shows Advertising Newsletters Industyassociations Information andcommunication in buyingprocessesInformation und Kommunikation im Kaufprozess von B2B Unternehmen, 2012
cab online marketing Relevanceof web in different salesstages b2b Internet Sales Trade shows Magazines General Information Check requirements Choice ofsupplier Purchase After sales B2B study „IFOM-Online-Klima“, 2009
cab online marketing • Reach customersSearch Engine Optimization, Search Engine Advertising, back links, portals, social media, web sites in local language, communicate URL wherever possible • Convince customersQA, usability, visualisation with images and videos, contact options • NurturecustomersSupport area, newsletters, social media, mailings, FAQs
Reachcustomers • Goals: more visits, higher quality of visitors • Where do our visitors come from:
Reachcustomers • Search engines, SEO / SEA
Reachcustomers • Search engine advertising • 60 % use Adwords in B2B • Good control of costs – pay per click • Costs for one click/visit about 1 EUR • You get one to five requests out of 100 visits as an average • Do not use general keywords, they generate traffic but no value. • Measure clicks and requests by adding a parameter to your links like www.cab.de/?src=adwords • If it makes sense target regional • Improve your pages, ranking is result out of price and quality
Reachcustomers • Search engine optimization • Decide which keywords to use: competition, search volume, customers voice • http://adwords.google.com/keywordplanner • Check your keywords positions regularly • http://www.whatsmyserp.com/ • No tricks • Create reliable and relevant content
Reachcustomers • Search engine optimization • On site • Use keywords in meta tags <title> <description> and <keywords> • Structure your content with <h1> and <h2> • Use keywords in links • Alt and title tags to images • It is about density and prominence • Check pages with http://www.ranks.nl/tools/spider.html • Off site • Amount and quality of back links, outgoing links, social media, blogs
Reachcustomers • Metrics for search terms
Reachcustomers • Metrics for search terms
Reachcustomers • Metrics for search terms
Reachcustomers • Search Engine Optimization • tell what you do, only what is in the web can be found
Reachcustomers Success stories, press releases
Reachcustomers • Online portals • Measure • Clicks • Leads by web form • Phone calls
Reachcustomers Social Media
Reachcustomers Locallanguage Coverage on English version
Reachcustomers • Promote URL whereverpossible • Mailclosing, tradeshows, advertising …
Convincecustomers • Goals • Reduce bounce rate • More pages per visit • Longer average visit duration • More leads
Convince customers • Content is king • Search function • Images and videos Beispiel: http://www.cab.de/xc
Convincecustomers • Provide more than others
Convincecustomers • Optimize for mobile EN versionOctober 2013
Convincecustomers • contact options
Convincecustomers • shorten your forms Old form New form
Convincecustomers • Metrics: visits and leads
Nurture • Support web site
Nurture • Updates in support area www.twitter.com/cab_download_dewww.twitter.com/cab_download
Nurture • Newsletter / mailings
cab online marketing cab partner logo
cab Partner Portal Productimages Documentationandsoftware Brochuresashardcopies Posters fortradeshows Responsibilitieslist
cab Partner Portal Productimages Documentationandsoftware Brochuresashardcopies Posters fortradeshows Responsibilitieslist
cab Partner Portal Productimages Documentationandsoftware Brochuresashardcopies Posters fortradeshows Responsibilitieslist
cab Partner Portal Productimages Documentationandsoftware Brochuresashardcopies Posters fortradeshows Responsibilitieslist
cab Partner Portal Productimages Documentationandsoftware Brochuresashardcopies Posters fortradeshows Responsibilitieslist
cab online marketing Contact Michael Duchardt m.duchardt@cab.de marketing@cab.de +49 721 6626-282