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Cellebrite DeskTop Training. Tesco – July 2013. Agenda. About Cellebrite Kit Overview Content Transfer - between Device’s AppLoader – Loading Coupons Settings Best Practice. 2. About Cellebrite.
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Cellebrite DeskTop Training Tesco – July 2013
Agenda • About Cellebrite • Kit Overview • Content Transfer - between Device’s • AppLoader – Loading Coupons • Settings • Best Practice 2
About Cellebrite • Established 1999 – world leader in mobile data transfer, backup & restore; forensic mobile data extraction & analysis • Two Divisions: Mobile Retail – Mobile Forensics • Staff: 300 – more than140 dedicated to R&D • In excess of 150,000 retail units successfully deployed at more than 200 customer sites globally • Offices in USA, Germany, Singapore, Latin America • Since 2007, fully-owned subsidiary of Sun Corporation, Nagoya, Japan; traded on JASDAQ 3
Mobile Customers More than 200 of the world’s leading mobile operators 4
Kit Overview • Cellebrite Desktop connector • Cable Organizer • Power Supply • Cleaning Brush for Phone Connectors • Micro-SIM Adapter 5
Physical Description Top and Side Panels BT indication LED USB 2.0 port Power indication LED RJ-45 port RJ-45 port Connect source device (Old device) Connect target device (New device) USB 2.0 port USB 2.0 port SIM card reader 6
Physical Description Rear Panel Power connector USB 2.0 PC connector
Physical Description SIM Card Reader • Internal SIM Reader(insert the SIM with contacts facingdown and the cut corner facing outside) • In order to work with a Micro SIM, please use the Cellebrite Micro SIM Adapter 8
Content Transfer • Transfer data and content between customer’s old device and new device • You can transfer: • Address Book • SMS • Calendar • Images • Videos • Audio • Ringtones • And more ** The selectable content is listed according to device limitations 9
4 Easy Steps 10
Main Menu Choose Transfer from the main screen • Select Transfer from main menu. Note - the system is equipped with ability to Autodetect selected devices. Always try connecting device via USB cable first, to Autodetect device. • Connect Source device (old device). If not Autodetected, select device manually using mouse & keyboard. • Connect Target device (new device), following same procedure. 11
Operation: Transfer • Remember, Source device is always the customer’s old phone/tablet, Target device is always the customer’s new phone/tablet. Transfer direction is always left to right on the connector hub. 12
Choose Vendor Find the source (old) device vendor 13
Choose Model Choose the correct device model 14
Choose Vendor Choose the target (new) device vendor 16
Using Keyboard Type in the vendor name 17
Select Model Choose the target (new) device model 18
Select Model Type in model name or number 19
Select Content Types Select which content to be transferred 20
Best Practices • Remember to always set expectations with customer regarding content transferred, time needed, prior to actions. • For contacts transfer, if prompted, always write to phone memory, not SIM card. SIM cards are severely limited in capacity for phonebook contacts. • Remember textual transfers (Phonebook, SMS) will take much less time than multimedia transfers, due to the data size. If the source and target phone both equipped with microSD cards, it may make more sense to simply insert the old SD card into the new device (for very large data sets) 24
AppLoader • Upload and install applications on customer’s device • You can install • Applications • Games • Music • Video • Vouchers 25
3 Easy Steps 26
Main Menu 27
Select Model 29
AppLoader 30
Choose Audio 31
Choose Video 32
Instructions 34
Summary 39
Settings 40
General Tab 41
Custom List 42
Custom List 43
Saved Logs 45
Update 47
Best Practice Follow these steps for best practice • Pay attention to device specific instructions when prompted • Make sure Wi-Fi/Bluetooth radios are ON • Use correct cables • Ensure Internet connectivity • Ensure connection of Desktop is to USB 2.0 port on PC (not USB 3.0) 48
How to Offer the Service? “… Let me prepare your phone for immediate use; I will copy your contacts from the old phone to the new one. It will take about 2 minutes....”
THANK YOU www.cellebrite.com 50