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OV-chipcard

OV-chipcard. UITP Urban Transport Benchmark Group , Visit, January 2006 Presentation and demonstration of the OV-chipcard system at the RET. OV-chipcard. The OV-chipcard system The new way of travelling in Dutch public transport starts in the RET metro system. OV-chipcard. Program

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OV-chipcard

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  1. OV-chipcard UITP Urban Transport Benchmark Group, Visit, January 2006 Presentation and demonstration of the OV-chipcard system at the RET.

  2. OV-chipcard The OV-chipcard system The new way of travelling in Dutch public transport starts in the RET metro system.

  3. OV-chipcard Program Presentation • Introduction • The OV-chipcard • Travelling with the OV-chipcard • OV-chipcard assortment & travelling products • Current status of the introduction Demonstration

  4. OV-chipcard Introduction • June 2003: Development of hardware, software, processes and communication Testprogrammes • August - November 2005: Stations closed • December 2005: Introduction of the OV-chipcard in the Rotterdam area: RET : metro Connexxion : busses in areas around Rotterdam • Medio 2006: RET : busses and trams NS : train, starting in Rotterdam area

  5. OV-chipcard Important reason for the introduction of the OV-chipcard system: public safety in transport • Improving the security in Rotterdam is one of the priorities of the local government. • A closed metro system is the base for security management in public transport. • Gates can only be opened using a valid ticket. Less incidents caused by fare-evaders.

  6. OV-chipcard Advantages of the OV-chipcard for the PTO RET • Less fare-evaders. • Improve the security; less incidents and vandalism. • Management information. • Easier for customers to use public transport. National • Card integration in combination with tariff differentiation.

  7. OV-chipcard The OV-chipcard • The OV-chipcard is a plastic smart card with a chip inside. • The OV-chipcard can be loaded with euro’s and travelling products. • The chip and antenna inside the card are not visible. • The chip works contactless; passengers can keep the card in their wallet or coat while checking in and out.

  8. OV-chipcard Advantages of the OV-chipcard for customers • Easy • card is contactless and can be used in all the Dutch public transport modes • not necessary to think about ‘zones’ and ‘strippen’ (= difficult part of current tariff system) • Fair • difficult to travel without having paid because of the gates (closed system) • fare is calculated exactly; tariff per distance travelled • Smart • OV-chipcard calculates the exact fare • PTO has information which makes it easier to respond to customer demand • Safe • difficult to travel without having paid because of the closed system • less fare-evaders, means less incidents and vandalism • Quick • check-in and check-out is faster using an OV-chipcard • autoload is possible

  9. OV-chipcard Travelling with the OV-chipcard 1. Load Euro’s: for ‘specify while travelling’ principle. Travelling products: pre-paid products. 2. Check-in Starting a journey you have to do a check-in using the card reader. Signals confirm a right check-in. 3.Check-out At the end of a trip you have to do a check-out. Signals confirm a right check-out.

  10. OV-chipcard • OV-chipcards & travelling products (1) • Personalised OV-chipcard • personalised because name, date of birth and photo are printed • can be loaded with euro’s and all travelling products (incl. passes) • easy to block when lost or stolen • available via an application form; several days delivery time

  11. OV-chipcard • OV-chipcards & travelling products (2) • Anonymous OV-chipcard • can be used by more than one passenger; but not at the same moment • can be loaded with euro’s and non-personalised products • can be used directly after sales • Disposable OV-chipcard • non-personalised, non-plastic card • validity of the card is equal to validity of the product on the card • not reloadable • can be used directly after sales

  12. OV-chipcard OV-chipcards & travelling products (3) • Euro’s (easy trip) • available on all reloadable cards • pay per distance travelled • loading is possible at ‘ticket vending machines’, ‘add value machines’ and RET sales offices at metrostations • autoload is available on the personalised card • Travelling products • season passes available on personalised OV-chipcards • for the time being the current zone-system is used for the season passes • daypasses and single ride tickets are available in TVM, AVM and sales offices

  13. OV-chipcard Entering the stations • OV-chipcard • card readers (separate or integrated in a gate) • Paper ticket which has to be stamped • yellow top box • Paper ticket which is already validated • blue bottom box

  14. OV-chipcard Demonstration in the metro system • Ticket Vending Machine • load personalised and anonymous cards • buy anonymous cards • buy disposable cards in combination with a product • read the OV-chipcard and print last 10 transactions • pay with Chipknip, Pin, Maestro, Mastercard, Visa and coins • Add Value Machine • load personalised and anonymous cards • read the OV-chipcard and print last 10 transactions • pay with Chipknip, Pin, Maestro, Mastercard and Visa • Gate • check-in and check-out • Card Reader • check-in and check-out

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