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High Tech with a Human Touch: Providing Disaster Relief with Technology Ted Thompson Response Technology Manager American Red Cross San Diego/Imperial Counties Chapter. Who We Are. Humanitarian Organization led by volunteers Guided by a Congressional Charter
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High Tech with a Human Touch: Providing Disaster Relief with Technology Ted Thompson Response Technology Manager American Red Cross San Diego/Imperial Counties Chapter
Who We Are • Humanitarian Organization led by volunteers • Guided by a Congressional Charter • Fundamental Principles of the International Red Cross • Help People Prevent, Prepare for and Respond to Emergencies
What we do • Armed Forces Emergency Services (AFES) • Biomedical Services • Community Services • Disaster Services • Health and Safety • International Services
How we do it • Planning and Coordination with Federal, State and Local Agencies • Partnering with other Non-profit Organizations • Volunteers • Donations • Technology
Barriers • Internal and External • People and Training • “Granny Factor” • Transportation of Resources • Environment • Funding
Communications • Voice • Video • Data • Last Mile
Scaling Technology • Small (Disaster Assessment, Client Outreach, Warehouse) • Medium (Shelter, Small Disaster Operations, Small Service Center) • Large (Large Shelter, Service Center, Call Center)
Conclusion • People • Process • Technology