Florida Agency for Workforce Innovation

1. FloridaAgency for Workforce Innovation Office of Early Learning Early Learning Information System (ELIS) Coalition Visits August - October, 2007

2. Agenda • Getting Started • Introductions • Attendance • ELIS Project Overview • Joint Application Development (JAD) Process Overview • ELIS Team Contacts • Baseline Process Walk-through Overview • Baseline Process Walk-through

3. ELIS Project OverviewEarly Learning Information System Fact Sheet(Refer to handout)

4. Overview: ELIS:The Big Picture

5. Overview: Key Stage 1 Activities • Observe, analyze and document current business processes • Identify best practices and process changes required • Develop and standardize future business processes • Identify functional and non-functional requirements • Support the ELIS procurement activities

6. Overview: High-level JAD Strategy Here we are for today’s session Develop OEL As-Is Model Develop ELC Strawman Conduct Remaining ELC JADs Develop OEL To-Be Model • Develop local As-Is model • Conduct problem & needs analysis • Develop baseline As-Is model • Develop To-Be model • Identify local variance • Conduct problem analysis • Conduct needs analysis • Test future state concepts • Develop As-Is model • Conduct problem analysis • Conduct needs analysis • Develop To-Be model based on problem and needs analysis Develop Use Cases Develop RDD To remaining Phase IV tasks and Phase V, Procurement • Develop Use Cases based on To-Be models • Develop Requirements Definition Document deliverable

7. Overview: Coalition Process Inventory

8. Overview: HandoutsSite Visit Agenda and ScheduleELIS Team Contact Info

9. Baseline Process Walk-through Overview

10. Purpose: • Review baseline As-Is process flow diagrams for each core business process identified • Identify and document local variance, existing problems, and future needs Deliverables: • Meeting minutes • Local variations or gaps in baseline processes • Existing business problems tied to processes • Future process and IT system needs & capabilities

11. Functional Group Process Name (Level 1) Process Flow Diagram (Level 2) Process Narrative (Level 3) Process Hierarchy Our processes are structured into a 4-level hierarchy: We will be working at this level in today’s session

12. Example Process Flow

13. Process Flow Format Tools & Documentation Inputs Outputs Process Step / Identifier IT Systems Used Other information may be included in the diagram as appropriate for clarity.

14. Example Process Narrative

15. Workshop Approach For each As-Is process: Understand the Business Business Analysis Understand Your Differences Variance Analysis Understand the Problems Problem Analysis Needs Analysis Understand the Future Needs • Capture ideas on Post-it notes during the process walk through • Capture one idea per Post-it note • We’ll have a few minutes for final brainstorming at the end of each process walk through. • We will gather and document your input

16. As-Is Process Overview

17. Resource & Referral • Waitlist Management • School Readiness Eligibility Determination • School Readiness Enrollment • School Readiness Eligibility Re-Determination • VPK Eligibility Determination • VPK Enrollment • VPK/SR Provider Transfer • Child Assessments Baseline Walk-through AgendaMorning

18. Attendance Management • Attendance Auditing • Payment Adjustments • Monthly Closeouts and Provider Payments • ELC Invoicing • Collections • Slot Management • Provider Onboarding and Management • Provider Quality Monitoring and Improvement • Contract Compliance Monitoring (ELC/Service Provider) • Complaints Processing Baseline Walk-through AgendaAfternoon

40. Wrap-upThank-you!