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Night Shelter Quality Mark Alastair Murray. Director of Projects

Night Shelter Quality Mark Alastair Murray. Director of Projects. Housing Justice. National Christian voice on homelessness and housing need Membership organisation Ecumenical. England and Wales Launched in 2003 from merger of CHAS and CNHC +UNLEASH 2007

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Night Shelter Quality Mark Alastair Murray. Director of Projects

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  1. Night Shelter Quality MarkAlastair Murray. Director of Projects

  2. Housing Justice • National Christian voice on homelessness and housing need • Membership organisation • Ecumenical. England and Wales • Launched in 2003 from merger of CHAS and CNHC +UNLEASH 2007 • Vision: Everyone should have a home suitable to their needs • Campaigning, policy, information, influencing • Practical support to churches

  3. What we already offer • Forum & Collaborative Network • National membership body • Advice. Training. Consultancy • “Shelter in a Pack” Good Practice Handbook • Political perspective: HJ stands between L.A. Housing / Homelessness Strategy and Church Mission

  4. Why a Quality Mark? • Growing church and community responses to local need, such as night shelters • Requirement for Best Practice: e.g. safety standards for guests and volunteers • To address concerns of insurers, funders, statutory authorities and local community • Underpinning for partnership work with commissioned homelessness services

  5. Quality Mark is likely to cover Detailed standards - still in consultation • Safeguarding e.g. risk assessments • Facilities and equipment – next slides • Health and safety • Policies and procedures • Staff and volunteers • Admissions / referrals • Communication and feedback

  6. Facilities and equipment 1 • Separate sleeping areas for men and women? • Are sheets laundered daily and bedding laundered twice weekly? • Is there an emergency kit box available containing first aid kit and torches? • Are there materials and facilities to pass the time such as television, reading material and games? • Is tea, coffee and cold water available for guest's use throughout their stay? • Are there seating areas for guests to use before they go to sleep?

  7. Facilities and equipment 2 • Are guest areas safe and free of trip hazards, damp and vermin with a locked external door? • Kitchen area made safe with PAT tested equipment, sharp knives removed and notice stating that guests are not to enter the kitchen? • Does the kitchen meet minimum hygiene requirements? Food Hygiene Certificate training for all cooks? • Is there a minimum of 1 toilet and washbasin per 6 guests? • Are guest menus varied, healthy and sustaining?

  8. QM assessment process • Collaborative process: Not “top down”, but “getting alongside” • New Shelters – support from initial enquiry through to running pilot / season one • Established Shelters – objective, independently assessed national benchmark • Questions?

  9. Keep in touch HJ Shelter Liaison Worker Paul Reily p.reily@housingjustice.org.uk HJ Director of Projects Alastair Murray a.murray@housingjustice.org.uk Housing Justice office 020 3544 8094 info@housingjustice.org.ukwww.housingjustice.org.uk

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