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Fragility & Service Delivery: . Insights and Impact Emerging from the DAC Workstream on Service Delivery in Fragile States, 2005-2006. Colloquium on Preventing and Rebuilding Failed States Woodrow Wilson International Center for Scholars June 5, 2009. Background Origins of the workstream.
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Fragility & Service Delivery:.Insights and Impact Emerging from the DAC Workstream on Service Delivery in Fragile States, 2005-2006 Colloquium on Preventing and Rebuilding Failed States Woodrow Wilson International Center for Scholars June 5, 2009
BackgroundOrigins of the workstream • Desire to complement policy work on fragile states with something more practical • Starting point: World Development Report 2004 • Recognition that fragile states pose a different development problem for service delivery • What does this mean operationally. . . • In those service delivery sectors that receive the bulk of donor funding?
Policy-makers Voice Compact Clients Client Power Providers Services BackgroundThe conceptual framework Long Route of Accountability Short Route of Accountability
BackgroundManaging the work • Steering committee • Germany (BMZ/GTZ), Norway (NORAD), UK (DFID), UNDP, US (USAID, chair), World Bank • Sectoral Teams • Health: Germany, US, WHO, World Bank • Education: Norway, UNICEF, UK, US • Water/Sanitation: Norway, UK • Security/Justice: Australia, Canada, DAC Secretariat, UNDP, UK, US
BackgroundWorkstream products • A framing paper • Multiple working papers • Two DAC-published reports • Two self-organized networks • Lasting impact on fragile states thinking http://www.oecd.org/dataoecd/17/54/40886707.pdf
Policy-makers Donors Voice Compact Non-state Providers Providers Clients Client Power Services Impact of fragility on service delivery X X Long Route of Accountability Oversight Short Route of Accountability
InsightsImpact of fragility on service delivery • Service domains become sites of broader societal patterns of fragility • Inability/unwillingness of (national) governments to provide services provides rationale/opening for non-state actors to fill the void • Not always benign • Not always accountable • Retards statebuilding
Insights Impact of service delivery on fragility • Service domains can be a site for addressing fragility/statebuilding • By building meaningful accountability relationships (state-societal relations) • Not just technical competence (state capacity)
InsightsUnderstanding roles in service delivery • Differentiate provision and production • Provision: assuring the delivery of a service • Production: delivering the service to the end-user • Recognize reality • Presence of non-state actors, including security domain • Residual state capacity, especially local • “Build back better” • Begin with strategic service audit • Consider non-traditional delivery arrangements • Build state capacity for the future, not the past
InsightTensions between business models • Humanitarian/Statebuilding • Humanitarian imperative • International standards • Statebuilding/Development • Technical vs. “political” demands • International targets: Paris Declaration, MDGs, EFA etc. • Global vertical funds