Tucson Electric Power Safety Culture

1. Tucson Electric Power Safety Culture 2013

3. Safety Programs & Initiatives • Programs • Employee Based Safety • Leadership that Prevents Injury • Reporting Near Misses • Changes in Overhead Protection • Job Hazard Analysis • Safety Process Analysis • Cause Maps • Changes in Crew Sizes • Initiatives • Target Zero • Working in a Manner that Prevents Injury • Change in Crew Sizes • Custom Tailboards • Personal Protective Grounding • Leadership & Employee Involvement

4. Target Zero

5. Working in a Manner that Prevents Injury

6. Employee Based Safety (EBS) Program driven by employees, for employees. Design Phase 2009 EBS implementation 2010 Key Features – Discipline free, voluntary, positive reinforcement, anonymous, short and simple, immediate feedback, frequent Training provided by Quality Safety Edge

7. Observations Observation Steps Participation • Observation introduction • Observe employee 2 – 3 mins. • Fill out observation • Provide employee feedback • 2 positive reinforcements • 1 concern (if necessary) • 3 Checklists • Worksite • Driving • Office • 4 observation to participate

8. Steering Committees Steering Committee members meet on a monthly basis Members review all observations Address safety concerns Implements monthly safety action plan Establish participation goals Plans celebrations and recognize employees

9. EBS Safety Action Plan Results Working In A Manner That Prevents Injury

10. Cardboard Crusher Installed to Eliminate Tripping Hazard from Boxes Fleet

11. Removed Tripping Hazards Fleet

12. Steps Installed On Trucks to Reduce Slips & Strains HEAT

13. Repave to Eliminate Tripping & Forklift Hazard Before After Fab Weld Shop

14. Parking Blocks Installed to Eliminate Hitting Fence Metering & Substations

15. Fall Protection Training Substations

16. Office Ergonomic Evaluations Conducted To Reduce Injuries Design, STSO, RMT

17. Parking Spot Blocked to Improve Visibility at Intersection Design-Build

18. AC Unit Corner Protectors Installed to Reduce Possible Head injury Design-Build

19. Position of Yellow Cage Redesigned to Prevent Back Strain Construction

20. FR Pants – All T&D All T&D

21. Leadership That Prevents Injury8 Essential Safety Skills • Planning and Preparation • Job Design • Teamwork • Communication • Task Management • Situational Awareness • Decision Making • Debriefing

22. Near Misses and Safety Concerns Employee brainstorming sessions Various reporting methods Anonymous Online format

24. Overhead Protection If you cannot maintain MAD, the line must be de-energized and grounded

26. Crew Sizes • 4 man minimum on all Line Crews • Minimum 2 journeyman • Crew leader for observation only • Lead Journeyman • Apprentice or Groundman

27. Customized Tailboards • Aerial Line Patrol • Access • Construction • Design Group • ERTF • Shop • Field • Fabrication Welding • Shop • Field • Fleet • Shop • Field • Feeder Group • HEAT • Metering • Office • Outside Services • Protective Goods • Quality Control Damage Investigators • Relay/Communications • Substations • Transmission • Trouble

28. Feeder Daily Tailboard “People Don’t Plan to Fail, they Fail to Plan” Date:_________ WR#____________ Crew Leader:________________ Address:______________________________________ Pre-job Planning/Preparation: Situational Awareness (Area Inspection/Hazard Assessment) Area Specific Hazards: Traffic: Personal & Public Safety: What’s Hot, What’s Not: Pull Box Safety: (air quality, asbestos) Work Environment: Other: Job Design/Procedures (Hazard Controls) Area Specific Controls: Communication Emergency Information Mayday Duties: Nearest Medical Facility: Medical Concerns: Contact Info: Maproom: 745-3280 Systems: 745-7175 Dave Wagner: 275-9881 Warehouse: 745-3545 Auto Shop: 745-3512 Job Site Objectives: Meeting Location: • Pre-Job Checklist: • Review Maps & Prints: • Gas Sniffer: • Rescue Devices: • Greenlee: • Pulling Sock & Soap • Feeder Tube: • Swivel/Pulling Eyes: • Job Material: • Pelsue: • Easy Up: Procedure Controls and Permits Clearances: Location of Grounds: Hold #’s: Accepted: Released: Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Yes/No Substation Check In: Check Out: Debriefing Conducted By/Notes: PPE: Eye Protection: FR Attire/Clothing: Hard Hat: Foot Protection: Hearing Protection: Reflective Vest: Glove Type: Fall Protection Type: EBS Safety Action Plan: 8 Essential Safety Elements v Job Design/Procedures v Planning/Preparationv Communication v Mutual Support/Teamwork v v Task Management v Situational Awareness v Decision Making v Debriefing/Lessons Learned v Revised: 12/27/2010

29. Transmission Daily Tailboard “People Don’t Plan to Fail, they Fail to Plan” Date:_________ WR#____________ Crew Leader:________________ Address:______________________________________ Pre-job Planning/Preparation: Situational Awareness (Area Inspection/Hazard Assessment) Area Specific Hazards: Personal & Public Safety: Energized/De-energized Equipment: Work Environment: Job Design/Procedures (Hazard Controls) Area Specific Controls: Communication Emergency Information: Mayday Duties: Medical Concerns/Allergies: Contact Info: Maproom: Systems: Transmission: Job Site Objectives: Traffic: • US Healthworks • 888 S Craycroft Rd • 1661 W Grant Rd • 2945 W Ina #103 Meeting Location: 745-3280 745-7175 745-3210 Radio Channel: Procedure Controls and Permits Clearances: Location of Grounds: Hold #’s: • Pre-Job Checklist: • Review Maps & Prints: • Material Staged/Loaded: • PPE Required: • Safety Glasses • Hard Hat • Safety Toe Shoes • Glove Type: Class 2 Class 3 Leather Other:___________ • Fall Protection: Tower Bucket Other:_______________ • FR Attire • Hearing Protection • Reflective Vest Yes/No Yes/No EBS Safety Action Plan: 8 Essential Safety Elements v Job Design/Procedures v Planning/Preparationv Communication v Mutual Support/Teamwork v v Task Management v Situational Awareness v Decision Making v Debriefing/Lessons Learned v Revised: 2/08/2012

30. Design Group Daily Tailboard Date:_____________________ Address/Location:_____________________________________________________________ Situational Awareness Area Specific Hazards: Excavation: Tripping: Pinch Points: Overhead: Energized: Animal : Weather: Traffic: Other/What if: Job Design/Procedures Area Specific Controls: • Emergency Information: • 911, Call Maproom/Supervisor • Nearest Hospital/ER: • Medical Concerns/Allergic Reactions: • Contact Info: • Maproom: • Auto shop: • Metering: • Warehouse: • Supervisors: • Cynthia Garcia: 980-5137 • Eileen Dickerson: 904-5767 • Todd Stocksdale: 603-2328 • Alfredo Sotelo: 338-1865 • _______________________ • Lessons Learned: • Pre-job Planning/Preparation: • Work Description: • Site Visit • Service Inspection • Crew Visit • Civil Inspection • Duct/Trench • Pull Box • Concrete • Backfill • Mandrel Pull • Pole Staking • Other: • Review Maps & Prints: Yes/No • Review Route Hazards: Yes/No • Proper Tools/Material: Yes/No • Tailboard Filled out by: • Briefing conducted by: • Same as above • Other: • Work Request/Contact Code #’s: 745-3280 745-3512 745-3175 745-3545 • PPE Required: • Safety Glasses • Hard Hat • Gloves _________ • Safety Toe Shoes • FR Attire • Hearing Protection • Reflective Vest • Volt Alert • Sniffer 8 Essential Safety Skills v Job Design/Procedures v Planning/Preparationv Communication v Mutual Support/Teamwork v v Task Management v Situational Awareness v Decision Making v Debriefing/Lessons Learned v Revised: 07/25/2013

31. Tailboard Review Superintendents Review and Recognize Employees

32. Notes: Attendees/Signatures (Print/Sign) Apprentice Step Task Assignments Print Name Employee # Signature If an employee has never performed a task before, please review procedures in detail Team Lead Review: Supervisor Review: Superintendent Review: Feedback: Feedback Discussed With: Employee Signature: Review Date: Feedback Date:

33. Job Hazard Analysis (JHA) Identify a task Identify each step in the task Identify each hazard associated with the step Identify mitigations for that hazard

34. JHA Example

35. Safety Process Analysis (SPA) • Measurement of safety • Compliance • Leadership Involvement • Employee Involvement • Conducts annual compliance audits of each work group • Conducts leadership and employee perception surveys • Establishes goals for the following year

36. SPA Examples • Compliance: • Substation fences are grounded and bonded. • Leadership: • The area manager meets individually with the area superintendents or directors to review established safety goals and objectives for their area of responsibility. (Documentation required)

37. SPA Examples • Employee: • I am provided with all of the tools and equipment I need to perform my work safely. • I can work with my supervisor to solve any safety concern I have at work. • Safety Hazards in our workplace are corrected or repaired in a timely manner.

38. Personal Protective Grounding Formed a committee of Engineers, Leadership, & Journeyman Went to other Utilities and had experts come in to teach classes Created Procedure and Best Work Practices Trained the Crews

39. Cause Maps All incidents are cause mapped (except non-preventables)

42. Leadership Involvement Joint Safety Committee Meetings Development of Leadership Topics Annual Crew Audits Show Up Safety Meetings Quarterly Safety Stand Downs

43. Safety Day Committee includes employees and leadership Celebration of Safety Successes Annual Basis Guest Speakers Food and Activities

44. Employee Involvement