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MSS Work Management

MSS Work Management. Overview of TDS methods and integration case study Chad Anauo TDS Telecom. Background. 346 active Provisioning Plans Down from over 2000 231 active Rules and Behaviors Fewer Plans – more R&B Approx. 3,000 Field Dispatches per Month. Ventyx Background.

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MSS Work Management

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  1. MSS Work Management Overview of TDS methods and integration case study Chad Anauo TDS Telecom

  2. Background • 346 active Provisioning Plans • Down from over 2000 • 231 active Rules and Behaviors • Fewer Plans – more R&B • Approx. 3,000 Field Dispatches per Month

  3. Ventyx Background • Dispatch and fleet management • Appointment booking • Drive times • Availability • Estimated job time

  4. Basic Integration overview • Sub Area definitions • CLLI logic • Better alternatives • Task status “event” driven • Task Status • Supplements • Potentially late intervals

  5. Basic Integration overview • Work Order Generation • Task Sync • Job code mapping • Product Catalog • Network Templates

  6. Integration Design • System Interdependancies v4[1]_vsd.htm • Determine Appointment Window Flow.vsd

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