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Yarra Plenty Regional Library Presentation to Rotary Club of Eltham 15 September 2011 Christine Mackenzie, CEO. YARRA PLENTY REGIONAL LIBRARY. 983 sq km area Major provider in Melbourne’s northeast – 8 libraries – Mobile Library – Outreach vehicle Population : 343,000
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Yarra Plenty Regional LibraryPresentation to Rotary Club of Eltham 15 September 2011Christine Mackenzie, CEO
YARRA PLENTY REGIONAL LIBRARY • 983 sq km area • Major provider in Melbourne’s northeast – 8 libraries– Mobile Library– Outreach vehicle • Population : 343,000 • Collection: 447,000 • Circulation: 3.4 million • Visitors: 1.3 million • Membership: 126,000 • Staff: 150 (88 eft) • Budget: $12.5 million
Strategic Plan 08 - 12 Libraries building community capacity Libraries as community hubs Libraries online Skilled & confident library staff Seamless integrated technology Sustainable and responsible finance and governance
Who uses Eltham library? 19,927 registered borrowers 412,000 items borrowed 10/11 9,800 people attended activities in 10/11 56,330 items in collection 1,496 visitors on 21 Sept 2010 Intergenerational Heart of the community
Major projects – last 5 years Eltham library redevelopment New website www.yprl.vic.gov.au New Mobile Library New Outreach Vehicle RFID & self service implemented Wide Area Network
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Some quick facts It costs 9 cents a day per person to provide library services Last year loans decreased by 8% and visits by 3% (affected by Eltham closure) while attendance at activities grew by 4% Averaged out, last year each person in the region made 3.8 visits and borrowed 9.9 items The average number of times an item was borrowed last year was 7.6 Yarra Plenty has the highest number of loans in the State It was the first library service in Victoria to implement RFID to all branches and the first to offer wifi at all branches Our customers are happy – an approval rating of 8.07 out of 10